“I just had my fridge installed today by Geek Squad. But the water dispenser isn't working. It's humming but no water is coming out. Please help.”

Asked by MelSmith 3 years ago

1-2 of 2 Answers

Please reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
Answered by LG Digital Customer Care 3 years ago
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If you know you have a water line connected to the fridge, make sure it's not a simple matter of them having left the valve closed at the wall behind the fridge (or from your sink) where the water line comes from. Next, it's possible that there's air in the line and you need to run the dispenser for a good number of seconds before water reaches the dispenser. If it's neither of these simple fixes (and you know for sure there's water available for the fridge) then I'd call tech support.
Answered by Jester 3 years ago
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