“The woofer connects intermittently, and when it does it sounds as if the sound is full of static (sound out of range). Can we get a replacement since it is less than a year old.”

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• This is a very common issue with this product. I wasn't able to do a warranty claim.

  Answered by Chase 3 years ago

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• Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

  Answered by LG Digital Customer Care 4 years ago

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