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Are you using the app for Internet connection?
Sorry, there was a problem. Please try again later.When in doubt look on YouTube. There’s usually someone out there that covers all aspects of the sound bar
Sorry, there was a problem. Please try again later.I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
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