“We have had the sound bar for a couple weeks now it worked welll but now The subwoofer is in and out. It doesn’t stay paired with the sound bar.”

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• Having the same problem with my sound bar. Planning to take it back soon.

  Answered by Booch 5 years ago

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• We hate to hear that, but would love to be able to help. We would be happy to see what's going on. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP

  Answered by LG Digital Customer Care 5 years ago

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