“We purchased LG Nano 9 Series 2160p Smart 4K UHD/HDR wad LG 3.1 Channel Soundbar with Wireless Subwoofer and DTS Virtual. Recently someone outside our home has paired their Bluetooth device. The sound bar comes on at all hours and the soundbar cuts off.”
Answer This Question
1-2 of 2 Answers
Always turn your bluetooth off when you are not using any device or any one can use your Internet and listen in on you.
Sorry, there was a problem. Please try again later.We are sorry to hear someone is accessing your soundbar via bluetooth. At this time our soundbars do not have password protection against this. We appreciate you letting us know this is an issue so we can forward this to our development team for consideration. If you have any questions or need assistance, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Sorry, there was a problem. Please try again later.