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Questions & Answers

Your price for this item is $1,899.99
The comparable value price is $3,299.99
Page Showing 1-17 of 17 questions
  • QuestionCan this be used without convection? Is it self-cleaning?

    Asked by John.

    • Answer Yes. The oven bakes very well without convection setting. It is self cleaning.

      Answered by AlzanaB

  • QuestionDoes the double oven require to separate power lines and breakers, or can I use the existing feed for the current range?

    Asked by CadMan.

    • Answer At minimum, the unit requires 1, double pole 30-amp breaker and 10-4 electrical cable. I changed to a double pole 40-amp breaker during my upgrade.

      Answered by MarcusA

  • Questionwhat is the cabinet openg size required to install this oven

    Asked by 82driver.

    • Answer Hight - 52 13/16 inches Width - 28 1/2 inches Depth - 24 inches

      Answered by BoxcarNebbie

  • QuestionMy current wiring is 8/3 do I need to upgrade to 8/4 to install this oven?

    Asked by Buyer123.

    • Answer Regrettably, we are not qualified electricians, and we highly recommend you consult a licensed electrician for specific installation requirements and codes in your area. The recommended wire gauge for the LG 30" Smart Built-In Electric Convection Double Wall Oven with Air Fry - Stainless Steel, Model # WDEP9423F, is 10 AWG, and 8/3 is allowed for a wall oven that calls for 10 AWG wiring. The 8/3 wire configuration consists of two hot wires, a neutral wire, and a ground wire, which is suitable for 240-volt circuits. The recommended protection circuit for this wall oven is 40 Amps, and the wall oven must be electrically grounded in accordance with local codes or, in their absence, with the National Electrical Code ANSI/NFPA No.70- latest edition, so you will need to check your local building codes or consult your local building inspector or a qualified electrician about whether an 8/3 wiring or 8/4 is allowed in your area. New branch-circuit installations (1996 NEC), mobile homes, recreational vehicles, or installations where local codes prohibit grounding through the neutral conductor require a 4-wire branch-circuit connection. If your local codes permit a connection of the frame grounding conductor to the neutral (white) wire, you can follow the instructions for a 3-wire circuit connection...^Ivan.

      Answered by LG Digital Customer Care

  • Questiondoes it have a third heating element around the convection fan?

    Asked by Anonymous.

    • Answer Hello there. Thank you for sharing your inquiry with us. We understand your inquiry regarding the heating configuration of the WDEP9423D Double Wall Oven. Based on the specifications for this model, it features Fan Convection rather than "True Convection." This means the unit uses a fan to circulate the heat generated by the main Bake (2500 W) and Broil elements to ensure even cooking, but it does not list a dedicated third heating element located around the fan itself. https://www.bestbuy.com/product/lg-30-smart-built-in-electric-convection-double-wall-oven-with-air-fry-stainless-steel/J7G5658JHH If you have any further questions about its features or cooking modes, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow can the cut out height be bigger than the product height?

    Asked by Demintions.

    • Answer I imagine LG sells parts

      Answered by BigEd

  • QuestionCan I buy the top oven only to replace the exact same oven? The glass is broken on the top unit.

    Asked by Bossman.

    • Answer Hello there! We understand your inquiry. For your LG WDEP9423D 30" Smart Built-In Electric Convection Double Wall Oven, the top-oven glass is packaged with the full door assembly and isn’t sold as a standalone pane. To ensure you receive the exact replacement, please turn off the breaker supplying power to the oven and allow the cavity to cool completely before handling any parts. This helps prevent accidental shocks and protects internal electronics while you inspect the door assembly. Next, carefully open the lower oven door and locate the model and serial number sticker on the oven frame—this information is essential for matching the correct door assembly part. With these details in hand, please contact us directly so we can provide you the precise parts and assist you further with ordering or scheduling an authorized service visit. https://www.bestbuy.com/site/lg-30-smart-built-in-electric-convection-double-wall-oven-with-air-fry-black-stainless-steel/6534246.p?skuId=6534246 For immediate assistance, send us a private message on Social Media @LGUSSupport, and our team will be more than happy to guide you through the process. We appreciate your patience as we work together to get your oven back in perfect shape. —Renzo

      Answered by LG Digital Customer Care

  • QuestionHello, is the interior of the oven made with a safe non-toxic coating? Looking for a double oven that won’t leach chemicals into food. Thank you

    Asked by Carla.

    • Answer Besides being pretty, it is also a completely inert ceramic coating.

      Answered by picky

  • QuestionWhat is the exterior width and height of the double oven when installed. I am making sure it will be a bit wider and taller than our existing double oven, since they are painting the cabinet for it now.

    Asked by Rochelle.

    • Answer Thank you for your interest in the LG Double Wall Oven (WDEP9423D) model. The exterior width of the LG WDEP9423D 30 Inch Double Electric Smart Wall Oven is 29 3/4 inches, and the exterior height is 52 1/16 inches when installed. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WDEP9423D.BBDLLGA. ^Cris

      Answered by LG Digital Customer Care

  • QuestionCan the oven WDEP9423F be used without the ThinQ app and/or WIFI?

    Asked by Anonymous.

    • Answer Yes

      Answered by RobertM

  • QuestionHow do I get oven turned on

    Asked by Anonymous.

    • Answer After setting the desired temperature, you need to press start

      Answered by DLabate

  • QuestionDoes this oven come with the glide racks?

    Asked by Anonymous.

    • Answer no

      Answered by picky

  • QuestionIs this fingerprint resistant? If not does LG have any double wall ovens that are?

    Asked by Terry.

    • Answer The LG 9.4 cu. ft. Smart Double Wall Oven with Convection and Air Fry, Model # WDEP9423F is available in PrintProof® Stainless Steel or PrintProof® Black Stainless Steel and both are fingerprint and smudge resistant...^Ivan

      Answered by LG Digital Customer Care

  • QuestionWhat is the significance of double convection ovens . ?

    Asked by Dave.

    • Answer To cook more food

      Answered by RobertM

  • QuestionHow does it connect electrically

    Asked by Anonymous.

    • Answer A simple electric plug in at the top rear of the oven, the electric line is relatively short so will not reach a junction box more than 8" or so away.

      Answered by picky

  • QuestionIs there a probe plug

    Asked by Lucy.

    • Answer Hi there, Lucy. Thank you for reaching out! We understand you're asking if the LG Double Wall Oven model WDEP9423F includes a meat probe plug. This model does not come with a meat probe or a dedicated plug for one. https://www.lg.com/us/cooking-appliances/lg-wdep9423f-double-wall-oven#pdp_specs If you have any further questions about the oven’s features, please feel free to reach out to us on social media at @LGUSSupport. We’re here to assist with any additional details you may need. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this double oven heat up quickly? How long does preheat take?

    Asked by Iynn.

    • Answer Thank you for your interest in the LG Double Wall Oven (WDEP9423F) model. The LG WDEP9423F double wall oven is equipped with convection technology, which is designed to deliver the ideal temperature and hot air circulation for faster preheating and more even cooking on every rack. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WDEP9423F.BRSLLGA. ^Cris

      Answered by LG Digital Customer Care