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Hello! Thank you for bringing this to our attention regarding the 32LQ630BPUA TV. We apologize for any confusion caused. While the box may mention Alexa capability, it's possible that this specific model might not have integrated Alexa functionality. We recommend checking the product manual on the features available with your TV model. If you have more questions or need further assistance, please send us a private message on Social Media @LGUSSupport. We're here to help! —Renzo
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