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Sorry, there was a problem. Please try again later.Hello there, Robert. We understand your inquiry about getting your remote to work with your new LG 32" Class LR65 Series LED HD webOS TV (Model: 32LR655BPUA). We appreciate you choosing LG and want to make sure you can get started right away. Since you are having trouble getting the remote to work, here is a simple troubleshooting step we recommend: Check and Replace the Batteries: The most common cause for a non-working remote is new, or improperly installed batteries. Please ensure you have new batteries inserted correctly, matching the positive (+) and negative (-) ends to the diagram inside the remote's battery compartment. https://www.bestbuy.com/product/lg-32-class-lr65-series-led-hd-webos-tv-2024/JJ8VPZHXTJ#tabbed-customerreviews Your feedback is important, and we'd like to assist you further if this simple step does not resolve the issue. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions, including registration steps if you have a Magic Remote, or checking the TV's sensor. We appreciate your patience. —Renzo
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