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Hello there, Pi. Thank you for sharing your experience with us. We understand your inquiry regarding the LG 32U721SA-W monitor. Yes, this monitor does include a remote control in the box. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/site/lg-32-uhd-60hz-5ms-smart-monitor-with-hdr10-hdmi-usb-c-white/6619494.p?skuId=6619494 We appreciate your patience. —Renzo
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