I bought this monitor 4 days ago, I had similar kind but it broke. New monitor keeps going black for a second or two every so often (not sleep mode), cables are new so no way they are damaged. What could be the issue? It’s really disrupting my work null

Question

LG Digital Customer Care · Accepted Answer

Hey! Your LG - 34” UltraWide FHD HDR FreeSync Monitor with USB Type C monitor may be set to power off the monitor after a certain amount of time. Adjusting the power settings can prevent the monitor from going black unexpectedly. if you need further information just contact us at LG customer service, 800.243.0000! ~Rita

Answered by LG Digital Customer Care 2 years ago

“I bought this monitor 4 days ago, I had similar kind but it broke. New monitor keeps going black for a second or two every so often (not sleep mode), cables are new so no way they are damaged. What could be the issue? It’s really disrupting my work”

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