Questions & Answers

Q: QuestionAre the grates safe to clean in a dishwasher?

• A:Answer Yes, the grates are dishwasher-safe.

Q: QuestionIs this cooktop surface made of stainless steel?

• A:Answer Yes, the cooktop surface material is stainless steel.

Q: QuestionDoes this gas cooktop have an automatic reignition feature?

• A:Answer Yes, this gas cooktop has an auto reignition feature for safety.

Q: QuestionCan this cooktop be converted to use propane?

• A:Answer Yes, this cooktop is propane convertible.

Q: QuestionDoes this cooktop have an automatic reignition feature?

• A:Answer Yes, this cooktop has an auto reignition feature for safety.

Q: QuestionDoes this appliance have wireless connectivity?

• A:Answer No, this appliance does not have wireless connectivity.

Q: QuestionAre the grates on this cooktop made of cast iron?

• A:Answer Yes, the grates are made of heavy duty cast iron.

Q: QuestionIs a propane conversion kit included with this cooktop?

• A:Answer Yes, a propane conversion kit is included.

Q: QuestionHow many burners does this gas cooktop have?

• A:Answer This gas cooktop has five sealed gas burners.

Q: QuestionWhat is the maximum BTU rating for one of the burners?

• A:Answer The UltraHeat burner has a 20000 BTU rating.

Q: QuestionHow many burners does this gas cooktop have?

• A:Answer This gas cooktop has five sealed gas burners.

Q: QuestionAre the grates dishwasher-safe?

• A:Answer Yes, the grates are dishwasher-safe.

Q: QuestionIs the cooktop surface easy to clean?

• A:Answer Yes, the stainless steel cooktop surface is easy to clean.

Q: QuestionWith the final width of the LG CBGJ3623S at 36 inches of width, does an already existing cutout of 35.5 inches leave enough room for the 36 inch product to "rest/sit" on? Or will this be an issue?

Asked 5 months ago by bb.

• A:Answer Hello there. Thank you for sharing your inquiry with us. We understand your question regarding the cutout for the LG CBGJ3623S cooktop. The required cutout width for this model is 33 7/8 inches. Since the final width of the product is 36 inches and your existing cutout is 35.5 inches, this should provide enough room for the cooktop to rest on. We recommend ensuring the depth and height of your cutout also meet the specifications for proper installation. https://www.bestbuy.com/product/lg-36-built-in-gas-cooktop-with-5-burners-and-easyclean-stainless-steel/J7G5658J9T If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

  Answered 5 months ago by LG Digital Customer Care

  
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Q: QuestionIs there a conversion kit for propane?

Asked 7 months ago by Mtay.

• A:Answer An LP Conversion Kit (5 nozzles) is included with the LG 36" Built-In Gas Cooktop with UltraHeat™ 20K BTU Burner, 5 Burners, and EasyClean®, Model # CBGJ3623D...^Ivan.

  Answered 7 months ago by LG Digital Customer Care

  
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Q: QuestionDo you need an electrical outlet to install this unit

Asked 1 year ago by Rld.

• A:Answer Yes for the electronic ignition.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionIs there a reason that this cannot be used with a downdraft system Like I have on the 36" Cook Top I am replacing? Measurement wise, it appears that it will drop into the existing hole, that also houses the Downdraft system.

Asked 1 year ago by Wayne.

• A:Answer It doesn't blow any air towards the burners, it sucks air away from the burners.

  Answered 1 year ago by Anonymous

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Q: QuestionDoes this come with a griddle? If not, Is one available?

Asked 1 year ago by DennisW.

• A:Answer No it didn’t come with a griddle

  Answered 1 year ago by ValanceMVerified Purchase

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Q: QuestionHi: What is the ignition replacement part # and cost? My current GE profile one is over $200.

Asked 1 year ago by Mid.

• A:Answer Hi there! Thank you for your inquiry about the LG CBGJ3623S Gas Cooktop. We understand you're looking for the part number and cost of the ignition replacement. The ignition part for this cooktop is the LG ABF74049704 Range Burner Assembly. You can find it available for purchase at LG Parts, where pricing and availability are listed. LG ABF74049704 Range Burner Assembly - https://lgparts.com/products/abf74049704?srsltid=AfmBOooSRVVn736FIcKBwxfyomYSVfvuoJ7UGVUEuPrhLdRaU-oFTXOF If you have any further questions or need assistance, please feel free to send us a private message on Social Media @LGUSSupport, and our team will be happy to help. We appreciate your inquiry! —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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