“How comes when washing my clothes on normal the water doesn’t even cover the clothes. Just the very bottom and there aren’t many clothes in there!?”
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Hi, there. Thank you for reaching out to us regarding your LG Washer (WT6100CW) model. We understand your concern about experiencing issues with your unit where the water level isn't sufficient to cover your clothes during a normal wash cycle. This unit is a high-efficiency washer, which means it uses less water than traditional models. It’s designed to sense the load size and adjust the water level accordingly. If you have a small load, it may not fill up as much as you expect. If the load is too small or not evenly distributed, the washer may not fill with as much water. Try adding a few more items or redistributing the clothes to see if that helps. Check if your machine has a setting for water level. Some models allow you to manually adjust the water level for different load sizes. If the water supply hoses are kinked or clogged, it could affect the water flow into the machine. Inspect the hoses to ensure they are clear and properly connected.If the water level sensor is malfunctioning, it may not be detecting the correct water level. This could require professional service to diagnose and fix. For additional help, you may visit https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643. If you've checked these factors and the issue persists, it may be a good idea to consult the user manual or contact LG customer support for further assistance. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you. We appreciate your patience and look forward to assisting you. ^Juvy
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