Main Content

Questions & Answers

Page Showing 81-100 of 103 questions
  • QuestionDoes it come with a fill hose if I choose the installation with parts on my delivery?

    Asked by 30901.

    • Answer No

      Answered by MarkK

  • QuestionDoes this machine come with any of the following items: drain hose, anti vibration pads, stainless steel washing machine hoses water hammer arrestors, level adjustable wrench. If not what is the cos to purchase said iems.?

    Asked by mashel.

    • Answer Plastic drain hose yes other items no-- Cost for your other items about 125.00

      Answered by Denny

  • Questionduring WASH cycle, clothes HARDLY move, is this normal or is there something wrong with the machine? My old Maytag (similar model to this LG), the clothes were moving a lot, lot more during the wash cycle. Pls answer asap.

    Asked by Charlie.

    • Answer Hey Charlie! You might be experiencing issues with your WT6100CW 4.3 cu agitator. Ft. Top Load Washer, particularly with the movement of the clothes during the cycle. To get this sorted and have your washer running smoothly again, we've outlined a few simple troubleshooting steps for you to follow: 1. **Check the Load Size**: It's essential to ensure that the washer isn't overloaded. Too many items can restrict the movement of your garments and affect the wash quality. 2. **Evenly Distribute the Load**: An unbalanced load impedes proper movement. Make sure that clothes are evenly placed around the agitator for better washing action. 3. **Try a Test Cycle**: Consult your user manual and conduct a test cycle. This will help identify any potential issues with the washer's operation. We're ready to assist further if these steps do not resolve the issue. Please reach out to us directly on our social media @LGUSSupport, including your contact information, and we'll take care of you. ^Anthony

      Answered by LG Digital Customer Care

  • QuestionHow long does it take to do a load? Start to finish? Thanks!

    Asked by Rose.

    • Answer Normal cycle half full load of clothes under 30 min

      Answered by Denny

  • QuestionThis washer states only one spin cycle.. is this spin cycle low.. medium.. or high?

    Asked by Ekr1.

    • Answer The LG model WT6100CW washer typically includes a single spin speed option, which is generally categorized as "high" for effective water extraction during the spin cycle. This high spin speed helps to reduce the amount of moisture left in the clothes, resulting in shorter drying times and more efficient overall washing performance. If you have any more questions or need further details about the WT6100CW washer, feel free to ask! —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes Best Buy install and haul away and what is the cost

    Asked by Roberta.

    • Answer I paid 29 a piece for each item I had delivered!

      Answered by JolynnR

  • QuestionDelivery is $29.99. Is installation and take away included?

    Asked by Patti.

    • Answer Take away is 50$

      Answered by JudethK

  • QuestionCan it handle a large king comferte

    Asked by Jdh.

    • Answer Yes, it works great if you use the bedding waterproof setting.

      Answered by Paintess

  • QuestionIs this electric or gas?

    Asked by Anonymous.

    • Answer is this electric

      Answered by Anonymous

  • QuestionI find the clothes extremely wrinkled at the end of classic normal and express wash. I tried delicate cycle and the clothes were soaked. Is there a way to get a gentle spin cycle???

    Asked by PhilipS.

    • Answer Hi, Phil! Thank you for sharing your question to us about the LG Washer (WT6100CW). This model doesn’t offer a separate “gentle spin‑only” cycle, but you can reduce wrinkling by choosing cycles with lower spin speeds and adjusting how the washer is loaded. Here's a factor to consider: • Clothing items becoming wrinkled or tangled after the wash cycle can be caused by load size, cycle settings, or improper loading. For reference, you can check this link: https://www.lg.com/us/support/help-library/lg-washer-why-are-my-clothes-wrinkling-or-tangling--20150720870979. Also, you can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-4-3-cu-ft-high-efficiency-top-load-washer-with-slamproof-glass-lid-white/JJ8VPZQ977. If you’d like help choosing the best cycle for your specific fabrics or want to go over your load sizes, feel free to email our team at lgdigitalcare@lg.sprinklrsupport.com and we’ll be ready to assist. — Avril

      Answered by LG Digital Customer Care

  • QuestionI’m short. What is the depth of just the drum from opening to bottom

    Asked by Anonymous.

    • Answer Regrettably, the technical data in the specifications for the LG 4.3 cu. Ft. Ultra Large Capacity Top Load Washer with Impeller & TurboDrum™ Technology, Model # WT6100CW, does not list a depth for the drum...^Ivan.

      Answered by LG Digital Customer Care

  • Questionhow do you safely add bleach if there is no bleach dispenser?

    Asked by DA.

    • Answer Hi there. Thank you for sharing your question with us. We understand your inquiry about safely adding bleach to your LG top-load washer (model WT6100CW), which does not include a dedicated bleach dispenser. Here are some guidelines based on LG’s general recommendations and best practices: Check the Care Label and Bleach Type Before adding bleach, confirm that your laundry load is bleach-safe (check garment care labels for “non-chlorine bleach only” or “chlorine bleach OK”). Use the type of bleach recommended for the fabrics (e.g., regular liquid chlorine bleach or color-safe bleach as directed on garment labels). Measure the Correct Amount Refer to bleach packaging for the recommended dosage based on load size and soil level. Typically, for a top-load washer, the guideline might be around ¾ cup of liquid bleach for a full load, but always follow the bleach manufacturer’s instructions. Dilute Before Adding Since there’s no built-in dispenser, it’s safest to dilute the bleach before introducing it into the wash tub. In a suitable container (e.g., a clean plastic measuring cup or pitcher), mix the measured bleach with a small amount of water to reduce concentration. This helps prevent direct contact of undiluted bleach with fabrics or the tub surface. Add at the Appropriate Time Start the Wash with Water Fill: Begin the selected wash cycle so that the tub fills with water to the level you would normally wash at. Once there is sufficient water in the drum, pause or open the lid (if your model allows pausing mid-cycle) and carefully pour the diluted bleach into the water evenly around the tub. The existing water helps distribute the bleach before clothes are added. Alternatively, Pre-Soak: If you prefer pre-soaking, you can fill the tub with water first, then add the diluted bleach, and let garments soak for a short period (follow garment guidelines for soak time), then restart or continue the wash cycle. Always ensure the washer is paused or safely stopped before adding bleach. Add Clothes After Dilution If you did not pre-soak, add your garments right after pouring in the diluted bleach, so the bleach is immediately dispersed throughout the load rather than concentrated on any single item. Run a Rinse Cycle Thoroughly After the wash portion with bleach is complete, ensure the washer runs the full rinse cycle so that any residual bleach is fully flushed out and does not remain on fabrics. Clean the Tub After Bleach Use After using bleach, it’s a good idea to run a tub clean or an extra rinse/spin cycle with no laundry inside, using warm water, to clear any bleach residue from the wash tub and impeller area. This helps protect both the washer and future loads. Safety Precautions Wear gloves when handling bleach and avoid inhaling fumes. Never pour bleach directly onto clothes or into the detergent dispenser if it’s not designed for bleach, as undiluted bleach contact may damage fabrics or machine parts. Keep the area well-ventilated when adding bleach. https://www.bestbuy.com/site/lg-4-3-cu-ft-high-efficiency-top-load-washer-with-slamproof-glass-lid-white/6573547.p?skuId=6573547 If you’d like more detailed, step-by-step assistance or have follow-up questions about your specific laundry needs, please send us a private message on Social Media @LGUSSupport. We can review any additional details (load sizes, fabric types, water temperature settings) and help ensure you’re using bleach safely and effectively. We appreciate your patience and look forward to helping you get the best results from your washer. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhy does the insignia eco make loud hammer noise when in rinse mode?

    Asked by L.

    • Answer Hi there. Thank you for reaching out to us. We understand your concern regarding the loud hammering noise during the rinse mode on your LG WT6100CW top-load washer. This type of noise is often caused by an unbalanced load or water hammering in the pipes. As a troubleshooting step, we recommend checking if the washer is properly leveled by gently pushing it forward, backward, and sideways. If you feel excessive movement, adjusting the leveling legs can help reduce vibrations. Additionally, try redistributing your laundry to ensure it is evenly spread in the drum. Unevenly loaded or bulky items like rugs, blankets, and waterproof fabrics can cause the tub to become unbalanced, leading to loud noises during the spin cycle. If the noise sounds more like a knocking or hammering in the water pipes, it may be due to sudden valve closures during the rinse cycle. Installing a water hammer arrestor can help absorb the pressure and reduce the noise. LG Washer - Troubleshooting Noises During the Cycle - https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062 Please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further. We appreciate your patience and thank you for choosing LG. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan Tide pods be used in the load rather than in the compartment for liquid detergent?

    Asked by Carlos.

    • Answer Yes

      Answered by BestBuyPurchaser

  • QuestionI am looking for the quietest washing machine possible - is this machine quiet - what is the decibel rating on this machine? Thank you and Happy New Year!!

    Asked by Cynthia15.

    • Answer Hi there, Cynthia! Happy New Year, and thank you for your question. The LG WT6100CW is a top-load washer designed with a TrueBalance® Anti-Vibration System to minimize noise and vibrations during operation. However, it does not list a specific decibel rating in the provided specs. The noise level can vary depending on the cycle selected and the load size, but generally, LG washers equipped with the TrueBalance system are known for being quieter compared to other models without such features. If you’re specifically looking for the quietest washing machine, this model should meet your needs for most household settings. However, if noise is a critical factor, you may want to consider models that explicitly list their decibel ratings or those with additional sound-dampening technologies like LG’s UltraQuiet™ systems or LoDecibel™ features. https://www.lg.com/us/washers-dryers/lg-wt6100cw-top-load-washer#pdp_specs If you'd like further assistance, feel free to reach out to us through @LGUSSupport on social media. We're here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionMy clothes feel more damp after washing than previous washer

    Asked by Anonymous.

    • Answer Hi, there. Thank you for reaching out. We understand your concern about your LG Washer (WT6100CW) model leaving your clothes feeling damp after washing. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. Here are a few troubleshooting steps to help improve the situation: Make sure you're using a spin cycle that is appropriate for your load. For larger or heavier loads, the washer should spin at a higher speed to remove as much water as possible. You can manually adjust the spin speed in the settings. If the load is too small or too large, it may affect the washing and spinning performance. Try balancing the load to ensure it's evenly distributed in the drum. If there’s a blockage or if the drain pump isn't working properly, it could prevent water from being removed efficiently. Make sure the drain hose isn’t kinked or clogged. For additional information, visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-washer-does-not-drain-or-spin--1337717767769. If these steps don’t resolve the issue, it may be worth scheduling a service call to have the washer inspected for any mechanical issues. Please send us a private message on social media @LGUSSupport. We’re here to help. ^Juvy

      Answered by LG Digital Customer Care

  • QuestionDoes this washer come with any kind of factory warranty?

    Asked by Tony.

    • Answer Yes

      Answered by Paintess

  • QuestionWhen does the sale end?

    Asked by Jerry.

    • Answer I bought the washer early May,and not sure when the sale would be over

      Answered by Deanna

  • QuestionDoes this include a drain hose or is that sold separately

    Asked by Anonymous.

    • Answer Hose was sold separately

      Answered by Deanna

  • QuestionCan I choose water level regardless of clothes? Can fill it with water above the clothes if I need to? And will it use hot water on any cycle if I choose hot?

    Asked by Krim.

    • Answer Can I use hot warm water on a speed wash cycle.

      Answered by Toni