Questions & Answers

Name: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Brand: LG
SKU: 6511283
Price: 1999.99 USD
Availability: InStock
Rating: 4.6 (2773 reviews)

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

Model:: WKEX200HGA; |
SKU:: 6511283

User rating, 4.6 out of 5 stars with 2771 reviews.

Highly rated by customers for:

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$2,699.99

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QuestionWhy do I have to use semi-rigid ductwork that came with the machine kit? Why can't I use my existing flexible duct? The installer would not install it because I didn't have an adapter for flexible to semi-rigid.
Asked 1 year ago by Sasha.
- Answer Hi there. Thank you for sharing your experience with us. We understand that the requirement to use semi-rigid ductwork with your WKE100HWA washer/dryer unit has caused some confusion. Your feedback is important, and we'd like to assist you further. Semi-rigid ductwork is recommended because it provides better airflow, is less likely to become crushed or kinked, and reduces the risk of lint buildup, which can be a fire hazard. Flexible ductwork, on the other hand, can easily become bent or crushed, leading to airflow restrictions and potential safety issues. The installer’s insistence on using an adapter for the transition from flexible to semi-rigid ductwork ensures that the system meets safety standards and operates efficiently. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions with you. We appreciate your patience. —Renzo
  Answered 1 year ago by LG Digital Customer Care
  Answer this question
QuestionCan the stackable W/D combo be made to sit side by side if you want it to
Asked 1 year ago by Andrea.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Hi there. Thank you for reaching out. We understand that you’re considering whether your stackable washer and dryer combo, model WKEX200HBA, can be positioned side by side instead of stacked. The WKEX200HBA is designed to be stackable for space-saving purposes, but it can be arranged side by side if you prefer. Here are some general steps to ensure proper setup: Check Dimensions: Ensure you have enough space in your laundry area for both units side by side. Measure the dimensions of the washer and dryer to confirm they will fit. Adjust Venting and Plumbing: When positioning them side by side, you’ll need to ensure that the venting and plumbing are adjusted accordingly. This may involve relocating or extending hoses and vents. Install a Spacer: If you were previously using a stacking kit, you might need to use a spacer or adjust the installation to ensure proper airflow and functionality when the units are side by side. If you have any concerns or need assistance with the setup, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to help. We appreciate your patience. —Renzo
  Answered 1 year ago by LG Digital Customer Care
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QuestionHi for this to be Electric can I just plug it in and start to wash
Asked 1 year ago by Navy.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Thank you for reaching us regarding LG WashTower. No, to use the LG WKEX200HBA WashTower, you need to install it properly. It must be connected to both water and electricity before you can start washing. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKEX200HBA.ABLEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
  Answered 1 year ago by LG Digital Customer Care
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QuestionIf the washer or dryer alone needs repaired, does the entire system fail?
Asked 1 year ago by AW.
- Answer Hi, there. Great question! The LG Wash Tower (WKE100HWA) model is similar to a stacked washer and dryer set, where if one component fails, the whole unit must be replaced since the washer and dryer are integrated and not designed to be replaced individually. For more questions and concern, please reach out to us on social media @LGUSSupport. ^Juvy
  Answered 1 year ago by LG Digital Customer Care
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QuestionDoes this use one electrical plug or two? Will it run on regular 110 current? Thank you. R.
Asked 1 year ago by Randysfo.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer This needs a 110 outlet for the washer part and a 30 amp 220 dryer outlet. Both required
  Answered 1 year ago by Anonymous
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QuestionCan the doors on the stackable be switched so that they open on the same side?
Asked 1 year ago by Suzanne.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer Thank you for your interest in the LG WashTower. The doors on the LG WKE100HVA stackable laundry center can be switched so that they open on the same side. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. ^Cris
  Answered 1 year ago by LG Digital Customer Care
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QuestionIs the dryer vented or ventless?
Asked 1 year ago by Karwill.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer Thank you for your interest in the LG WashTower. No, the LG WKE100HVA WashTower has a vented dryer, not a ventless dryer. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. ^Cris
  Answered 1 year ago by LG Digital Customer Care
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Questionstupid question i know but does it come with the power cord
Asked 2 years ago by ydc.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer I had the same question and it all depends on you. If you purchase the installation package with bestbuy ( dont know how it is called), they will install and connect your appliance. If you do like I did, no instalation package, you will need to buy the power cord for the dryer( the washer comes with power cord attached). You can buy at homedepot for around $30. The power cord type will depend on the socket you have in the wall.
  Answered 1 year ago by lgcalwgari
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QuestionIf the washer breaks down will the dryer still work and vis versa?
Asked 2 years ago by gjo.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer Yes, you can still use the dryer and vis versa as they both have seperate power supplies.
  Answered 1 year ago by ChristopherS
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QuestionHow many pounds of clothes wash this washer?
Asked 2 years ago by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer I wash my king comforter inside
  Answered 1 year ago by Kevinyru
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QuestionWhat do you do if the Dry Level isn't working. I set the level of dryness and then it estimates a time and then when it's over, the clothes are not dry. This initially worked but somehow the sensor stopped working? I now have to use the Time Dry only.
Asked 2 years ago by TomA.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Clean out the exaust tube . Any blockages will cause this error.
  Answered 1 year ago by CharlesT
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QuestionIs the dryer ventless?
Asked 2 years ago by Mim.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer No. Needs an outside vent.
  Answered 2 years ago by Appliance
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QuestionDoes this washer and dryer need to be stacked? Can it be used side by side? What sides do the doors open? Will have dryer on left and washer on right?
Asked 2 years ago by Lilly.
- Answer Hi there! Thank you for your questions about the WKEX200HGA washer and dryer. This model is designed to be versatile, so it can be used either stacked or side by side, depending on your space and preferences. If you choose to place them side by side, the dryer door typically opens from the right, while the washer door opens from the left. This configuration should work well with the dryer on the left and the washer on the right. If you have any more questions or need assistance with installation options, please feel free to send us a private message on Social Media @LGUSSupport. Our team is here to help! Thank you for reaching out! —Avril
  Answered 1 year ago by LG Digital Customer Care
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QuestionWill they take my old machine?
Asked 2 years ago by Lg.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Siii cuando yo hice mi contrato de la lavadora LG de una vez apuntaron q iban a llevarse la vieja lavadora,ellos te la llevan
  Answered 2 years ago by Anonymous
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QuestionDoes washer sense load size to save water
Asked 2 years ago by Pa.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer Thank you for your interest in the LG WashTower (WKE100HVA) model. The LG WKE100HVA washer is equipped with innovative technologies that include a water level sensor to detect the amount of laundry in the drum. This sensor allows the washer to adjust the water flow and increase the amount of water used during the wash cycle, ensuring a deeper clean for your laundry. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. ^Cris
  Answered 2 years ago by LG Digital Customer Care
  Answer this question
QuestionCan you wash a king size comforter in this model?
Asked 2 years ago by Deb.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer Thank you for your interest in the LG Washer (WKE100HVA) model. Yes, this model, a combination washer and electric dryer, has a capacity of 4.5 cubic feet for the washer and 7.4 cubic feet for the dryer. This capacity is suitable for washing a king-size comforter. You can download its owner's manual through this link: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. ^Juvy
  Answered 2 years ago by LG Digital Customer Care
  Answer this question
QuestionWhat year model is the wke100hva
Asked 2 years ago by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Thank you for reaching us regarding LG WashTower. The LG WKE100HVA and WKEX200HBA models were released in 2021. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKEX200HBA.ABLEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
  Answered 1 year ago by LG Digital Customer Care
  Answer this question
QuestionI just got my new unit 2 days ago and it is very loud when it spins and also shakes the whole unit. Is there anything wrong with the unit?
Asked 2 years ago by Sam.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Hi there, Sam. Thank you for reaching out about your new LG WKEX200HBA unit! It's concerning to hear that it's loud and shaking during the spin cycle. This could indicate an issue with the load distribution or installation. First, ensure that the washer is level by adjusting the feet to make sure it's stable. An unbalanced load can also cause excessive noise and shaking, so try redistributing the clothes evenly within the drum. If the problem persists after trying these steps, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further. We appreciate your patience! —Avril
  Answered 1 year ago by LG Digital Customer Care
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QuestionFor the Dryer, how much energy do you save on Energy Saver compared to Normal on the Dry Mode setting? Does it use 3/4 the amount of energy? 1/2 the amount of energy? Thanks!
Asked 2 years ago by Mike.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer Thank you for your answer! It sounds a little like 30% is for the dryer in general, so if the 30% is for the energy saver, then wouldn't the normal setting STILL be better than a regular dryer, since it's recycling the hot air, so that the comparison between the normal and energy saver settings is more like a 15% or 20% difference?
  Answered 1 year ago by Anonymous
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QuestionCan I use a credit card reader to charge per wash?
Asked 2 years ago by Bigpaw.
- Answer Hi, there. Thank you for your interest with the LG WashTower model WKE100HWA. This model is intended for residential use only. If you are looking for a laundry appliance that can use a card reader to charge per wash, you can visit this link to check out our commercial laundry appliance: https://www.lg.com/us/business/commercial-laundry. ^Danee
  Answered 2 years ago by LG Digital Customer Care
  Answer this question

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Questions & Answers

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

Q: QuestionWhy do I have to use semi-rigid ductwork that came with the machine kit? Why can't I use my existing flexible duct? The installer would not install it because I didn't have an adapter for flexible to semi-rigid.

Q: QuestionCan the stackable W/D combo be made to sit side by side if you want it to

Q: QuestionHi for this to be Electric can I just plug it in and start to wash

Q: QuestionIf the washer or dryer alone needs repaired, does the entire system fail?

Q: QuestionDoes this use one electrical plug or two? Will it run on regular 110 current? Thank you. R.

Q: QuestionCan the doors on the stackable be switched so that they open on the same side?

Q: QuestionIs the dryer vented or ventless?

Q: Questionstupid question i know but does it come with the power cord

Q: QuestionIf the washer breaks down will the dryer still work and vis versa?

Q: QuestionHow many pounds of clothes wash this washer?

Q: QuestionWhat do you do if the Dry Level isn't working. I set the level of dryness and then it estimates a time and then when it's over, the clothes are not dry. This initially worked but somehow the sensor stopped working? I now have to use the Time Dry only.

Q: QuestionIs the dryer ventless?

Q: QuestionDoes this washer and dryer need to be stacked? Can it be used side by side? What sides do the doors open? Will have dryer on left and washer on right?

Q: QuestionWill they take my old machine?

Q: QuestionDoes washer sense load size to save water

Q: QuestionCan you wash a king size comforter in this model?

Q: QuestionWhat year model is the wke100hva

Q: QuestionI just got my new unit 2 days ago and it is very loud when it spins and also shakes the whole unit. Is there anything wrong with the unit?

Q: QuestionFor the Dryer, how much energy do you save on Energy Saver compared to Normal on the Dry Mode setting? Does it use 3/4 the amount of energy? 1/2 the amount of energy? Thanks!

Q: QuestionCan I use a credit card reader to charge per wash?

Best-selling stacked units

QuestionWhy do I have to use semi-rigid ductwork that came with the machine kit? Why can't I use my existing flexible duct? The installer would not install it because I didn't have an adapter for flexible to semi-rigid.

QuestionCan the stackable W/D combo be made to sit side by side if you want it to

QuestionHi for this to be Electric can I just plug it in and start to wash

QuestionIf the washer or dryer alone needs repaired, does the entire system fail?

QuestionDoes this use one electrical plug or two? Will it run on regular 110 current? Thank you. R.

QuestionCan the doors on the stackable be switched so that they open on the same side?

QuestionIs the dryer vented or ventless?

Questionstupid question i know but does it come with the power cord

QuestionIf the washer breaks down will the dryer still work and vis versa?

QuestionHow many pounds of clothes wash this washer?

QuestionWhat do you do if the Dry Level isn't working. I set the level of dryness and then it estimates a time and then when it's over, the clothes are not dry. This initially worked but somehow the sensor stopped working? I now have to use the Time Dry only.

QuestionIs the dryer ventless?

QuestionDoes this washer and dryer need to be stacked? Can it be used side by side? What sides do the doors open? Will have dryer on left and washer on right?

QuestionWill they take my old machine?

QuestionDoes washer sense load size to save water

QuestionCan you wash a king size comforter in this model?

QuestionWhat year model is the wke100hva

QuestionI just got my new unit 2 days ago and it is very loud when it spins and also shakes the whole unit. Is there anything wrong with the unit?

QuestionFor the Dryer, how much energy do you save on Energy Saver compared to Normal on the Dry Mode setting? Does it use 3/4 the amount of energy? 1/2 the amount of energy? Thanks!

QuestionCan I use a credit card reader to charge per wash?