Questions & Answers

Q: QuestionWhat if one unit, such as the washer needs to be replaced, but the dryer is working well?

Asked 2 years ago by MicheleN.

• A:Answer They are two separate components. Hopefully you could replace only 1.

  Answered 2 years ago by user519919

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Q: QuestionIs the dryer ventless

Asked 2 years ago by Bea.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer Hi Bea. The dryer for this ENERGY STAR® Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer, Model # WKE100HVA has to be vented. IF you are interested in a WashTower™ unit with a ventless dryer then you will want to review the ENERGY STAR® Most Efficient 2022 LG Wash Tower™ Single Unit Front Load 4.5 cu. ft. Washer and 7.2 cu. ft. Heat Pump Ventless Dryer, Model # WKHC202HBA...^Ivan

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this unit come stacked or separated when picking up from the store?

Asked 2 years ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer The ENERGY STAR™ Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer, Model # WKE100HVA is sold and delivered as a single unit...^Ivan

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the maximum distance the back of the machine can be from the water fill and drain connections?

Asked 2 years ago by AJC.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer The maximum distance depends on what duct you use at the time of installation ... if it is flexible 2 inches if it is the semi-rigid 4 but both are fine.

  Answered 2 years ago by AbelRVerified Purchase

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Q: QuestionIs this delivered separately or already stacked?

Asked 2 years ago by dmpape00.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer Already stacked.

  Answered 2 years ago by Anonymous

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Q: QuestionWill we be able to replace either the washer or dryer separately in case one of those is not working or need to be replaced?

Asked 2 years ago by Bryan.

• A:Answer Yes, this was also a huge concern of mine and come to find out the washer and dryer each have their own serial number and can be separated when necessary for parts repairs/replacement. Hope this helps!

  Answered 2 years ago by JulieannVerified Purchase

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Q: QuestionWill you take old Appliances?

Asked 2 years ago by Lucci.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer Yes but you have to pay extra for the removal of your old appliance. To me it was worth it to not have to do it myself.

  Answered 2 years ago by Julieann

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Q: QuestionWhere on the unit - right , front etc is the hose connection Where is the dust hose located Where is the electical locatied Where can we get a manual

Asked 2 years ago by tutte.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer All on the back of the unit, though you can get a side vent kit for the exhaust.

  Answered 2 years ago by PaulS

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Q: QuestionCan I use this duo in an apartment without w/d hookups?

Asked 2 years ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer No, you can not Washer still needs water hook up and drainage. Dryer needs ventilation/exhaust outlet.

  Answered 2 years ago by GoldenBVerified Purchase

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Q: QuestionCan you use powder detergent

Asked 2 years ago by Lucinda.

• A:Answer Yes but liquid is better won't clog up compartment.

  Answered 2 years ago by 45Fhjjjj

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Q: QuestionCan this washer and dryer be installed on a pedestal and does the washer have water jets

Asked 2 years ago by Wonder.

• A:Answer The ENERGY STAR® Qualified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer, Model # WKE100HWA is not compatible with LG Laundry Pedestals. Like all other LG Single Unit Front Load LG WashTower™, it has five powerful jets with variable sprays that spray clothes from multiple angles...^Ivan

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionAre there washer jets in this machine =

Asked 2 years ago by Anonymous.

• A:Answer The ENERGY STAR® Qualified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer, Model # WKE100HWA features five powerful jets with variable sprays that spray clothes from multiple angles...^Ivan

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionAre the drums stainless steel? Are there and can it be placed on a pedestal?

Asked 2 years ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer Yes and yes

  Answered 2 years ago by KaitlinVerified Purchase

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Q: QuestionIf the vent is higher than the machine do I still need 4 inches clearance at the back?

Asked 2 years ago by Patrick.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer You won't need 4 inches if you side vent but you'll still need some clearance for the hoses and electrical.

  Answered 2 years ago by Anonymous

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Q: QuestionWhat is the height when the the two machines are stacked?

Asked 2 years ago by Height.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer This combination is one unit and is 73 and 1/2 in tall.

  Answered 2 years ago by robotfixerVerified Purchase

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Q: QuestionHow many loads does the washer holds?

Asked 2 years ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Candy Apple Red

• A:Answer one load

  Answered 2 years ago by AbigailBVerified Purchase

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Q: QuestionPurchased this unit a couple of months ago. Is there a matching lg pedestal for this unit? Link?

Asked 2 years ago by Curious.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

• A:Answer No

  Answered 2 years ago by 45FhjjjjVerified Purchase

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Q: QuestionDoes the dryer need a water connection for the steam?

Asked 2 years ago by Mike.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer Yes, the steam kit provides everything needed set-up this functionality.

  Answered 2 years ago by Julieann

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Q: QuestionDOES THE FILL HOSES COME WITH WASHING MACHINE

Asked 2 years ago by DUX.

• A:Answer Yes

  Answered 2 years ago by 45Fhjjjj

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