Questions & Answers
- Model:
- WKEX200HGA
- |
- SKU:
- 6511283
Q: QuestionHow wide do the doors open? More than 90 degrees? Maybe 180??
Asked by Pop.
- A:Answer The door open approximately 120 degrees. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionDoes this washer and dryer combo have to be stacked? Or can each be free standing?
Asked by Brianne.
- A:Answer This washer and dryer is one piece, so cannot be unstacked.
Answered by Washcenter
Q: QuestionIf i have a NEW house being built, what are the best locations for connections? Should i put dryer vent hole in the bottom middle or sides and how high off the floor? Should i wire a 3 plug or 4 plug for dryer?This set up is different and more compact.
Asked by Robdingo.
- A:Answer I would see about having your dryer plug up higher, I needed a 10ft plug and it is a 4 prong that came with mine. (Comes standard with a 6ft one.) other stuff i believe is in the normal spots but definitely recommend the dryer plug to be up high.
Answered by SpaceSaver
Q: QuestionIs this one unit? what happens when one or the other part breaks? can you replace just the washer or the dryer section.
Asked by michelle.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer It is one unit, both are repairable. The issue of if say after some years the washer fails beyond repair, you would need to replace the whole unit also usually applies with most any stacked pairs as it is recommended to stack only units designed to be stacked with each other. Otherwise, stacking could cause damage and/or void warranties. After a few years, would you be able to find the exact washer model? Would you even want the same old model just to match it with your old dryer?
Answered by dcwctf
Q: QuestionI noticed the doors are left hinged Can they be reversed to right hinged?
Asked by Steve.
- A:Answer No, neither door is reversible.
Answered by dcwctf
Q: QuestionWhere do I get the side venting kit? I have a unit being delivered Saturday.
Asked by Donny.
- A:Answer I bought a side vent kit from Amazon, the OEM recommended 3911EZ9131X. Tried to buy direct from LG but their third party supplier had a backlog at the time.
Answered by June
Q: QuestionCan this fot on a basement with 75 inch height
Asked by Az.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer If you click on the third thumbnail image of the Energy Star® Certified LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower™ with Steam and Built-In Intelligence - White, Model # WKE100HWA, with the ruler icon on it, the pop-up image shows a height of 74 3/8" for it, and the height is also listed on the second bullet under Specifications. The recommended installation clearance spacing for the top is 1" if you are not installing it in a Recessed Area or Closet Installation. The 1-inch (2.5 cm) top clearance for an LG WashTower is considered essential for safe and proper operation, as it ensures adequate airflow for the dryer and helps manage vibration. While the unit might physically fit into a tighter space, neglecting this recommendation can lead to performance issues, such as overheating or excessive noise...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionHow much room away from the wall is needed on the side for side venting
Asked by BobC.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hello there, BobC. Thank you for reaching out to us with your question. We understand your inquiry regarding the side venting clearance for the WKEX200HBA. To properly and safely install side venting, a minimum clearance of 5.5 inches is generally required on the side of the unit to accommodate the rigid ductwork and elbows. We highly recommend consulting the installation manual along with your specific side-venting kit to ensure the perfect fit for your laundry space. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2 Your feedback is important, and we'd like to assist you further. If you have any further questions about its features or installation requirements, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes this unit offer an alternative option for the plugs on the rear before I hire an electrician?
Asked by Tonishon86.
- A:Answer When you ask about whether the Energy Star® Certified LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower™ with Steam and Built-In Intelligence - Black Steel, Model # WKEX200HBA, "offers different alternative options for the plugs on the rear.", we are assuming that you are referring to the power cords and what type of plugs they have. The washer, like any washer, is equipped with a power cord that has a 3-pronged, grounding plug that must be plugged into a 120 VAC, 60 Hz, 3-wire, grounding outlet. As with any electric dryer, wiring and grounding for the dryer must conform to your local building codes, or in their absence, with the latest edition of the National Electrical Code, ANSI/NFPA 70. The dryer has its own terminal block that must be connected to a separate 240 VAC, 60-Hertz, single-phase circuit, fused at 30 amperes (the circuit must be fused on both sides of the line). Depending on your local building codes, you can use a 3-wire or a 4-wire connection. A 4-wire connection is required for all mobile and manufactured home installations, as well as all new construction after January 1, 1996. A 3-wire connection is NOT permitted on new construction after January 1, 1996. If in doubt, please check your local building codes or consult with your local building inspector...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes the front door to the washer have to be left open to air out after every use?
Asked by BlessedbytheBest.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer I do just to let it air out it’s a preference I feel
Answered by JamesW
Q: QuestionWhat color options are there for the LG stackable washer/dryers
Asked by Nancy.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Hello there, Nancy. Thank you for asking about the LG WKEX200HBA. We understand your inquiry regarding the available color options for this WashTower. According to the product specifications, this series is available in Black Steel, Candy Apple Red, Nature Green, and White. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: Questiondoers the unit come in two pieces
Asked by Norm.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer One unit
Answered by AshleighE
Q: QuestionDoes this unit use a dryer vent?
Asked by JohnkG.
- A:Answer Yes I have a dryer vent on this unit.
Answered by Anonymous
Q: QuestionDoes this come with a warranty
Asked by Susan.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Hi there, Susan. Thank you for your interest in the LG WashTower (Model # WKEX200HBA). We understand your inquiry regarding the warranty coverage for this unit. To answer your question, yes, this model comes with a manufacturer warranty. It covers 1 Year for Parts and Labor, 3 Years for the Drum, and 10 Years for the Direct Drive Motor. Your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIf one is broken, can I replace that unit only?
Asked by Hsin.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer I don’t think so..
Answered by AlmaR
Q: QuestionIf venting the dryer to the side which side of the machine would the vent be on
Asked by rich.
- A:Answer Iif machine is facing towards your face..have a little bit on the right side but it doesn't matter much mine was almost a little bit on rightside from the middle
Answered by Salman
Q: QuestionHOW MUCH CLEARANCE IN THE BACK OF THE MACHINES IN NECESSARY?
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Hi there. We understand your inquiry regarding the installation requirements for the WKEX200HBA WashTower. To ensure proper airflow and space for the exhaust ducting, the standard recommended clearance is 4 inches at the back of the unit. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan I change the temperature eon a normal cycle
Asked by KarenG.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer The default wash temperature for the normal cycle on the Energy Star® Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. Ft. Washer and 7.4 cu. Ft. Electric Dryer, WKE100HWA, is warm, but all wash temperatures are available for the cycle (Cold > Cool > Warm > Very Warm > Hot), and you can customize these settings using the cycle modifier buttons by repeatedly pressing the button for the desired modifier until the indicator light for your desired setting is lit...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionHow much space is required behind the unit.
Asked by PamF.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer To ensure sufficient clearance for the water inlet hoses, drain hose, and airflow, you should allow a minimum clearance of at least 1'' (2.5 cm) 4'' (10 cm) behind the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower™ with Steam and Built-In Intelligence - White, Model # WKEX200HWA. Be sure to allow for wall, door, or floor moldings that may increase the required clearances...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionIs this unit ventless?
Asked by kurt.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hi there, Kurt. Thank you for reaching out to us regarding the LG WashTower™ (WKEX200HBA). We understand your inquiry regarding the ventilation system. Based on the specifications for this model, this unit is not ventless. It is a vented dryer that requires proper external venting to operate efficiently. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care

















































