Questions & Answers
- Model:
- WKE100HWA
- |
- SKU:
- 6451042
Q: QuestionDoes this washer and dryer combo have to be stacked? Or can each be free standing?
Asked by Brianne.
- A:Answer This washer and dryer is one piece, so cannot be unstacked.
Answered by Washcenter
Q: QuestionIf i have a NEW house being built, what are the best locations for connections? Should i put dryer vent hole in the bottom middle or sides and how high off the floor? Should i wire a 3 plug or 4 plug for dryer?This set up is different and more compact.
Asked by Robdingo.
- A:Answer I would see about having your dryer plug up higher, I needed a 10ft plug and it is a 4 prong that came with mine. (Comes standard with a 6ft one.) other stuff i believe is in the normal spots but definitely recommend the dryer plug to be up high.
Answered by SpaceSaver
Q: QuestionIs this one unit? what happens when one or the other part breaks? can you replace just the washer or the dryer section.
Asked by michelle.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer It is one unit, both are repairable. The issue of if say after some years the washer fails beyond repair, you would need to replace the whole unit also usually applies with most any stacked pairs as it is recommended to stack only units designed to be stacked with each other. Otherwise, stacking could cause damage and/or void warranties. After a few years, would you be able to find the exact washer model? Would you even want the same old model just to match it with your old dryer?
Answered by dcwctf
Q: QuestionI noticed the doors are left hinged Can they be reversed to right hinged?
Asked by Steve.
- A:Answer No, neither door is reversible.
Answered by dcwctf
Q: QuestionWhere do I get the side venting kit? I have a unit being delivered Saturday.
Asked by Donny.
- A:Answer I bought a side vent kit from Amazon, the OEM recommended 3911EZ9131X. Tried to buy direct from LG but their third party supplier had a backlog at the time.
Answered by June
Q: QuestionHow much space is required behind the unit.
Asked by PamF.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer To ensure sufficient clearance for the water inlet hoses, drain hose, and airflow, you should allow a minimum clearance of at least 1'' (2.5 cm) 4'' (10 cm) behind the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower™ with Steam and Built-In Intelligence - White, Model # WKEX200HWA. Be sure to allow for wall, door, or floor moldings that may increase the required clearances...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionIs this unit ventless?
Asked by kurt.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hi there, Kurt. Thank you for reaching out to us regarding the LG WashTower™ (WKEX200HBA). We understand your inquiry regarding the ventilation system. Based on the specifications for this model, this unit is not ventless. It is a vented dryer that requires proper external venting to operate efficiently. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes this unit come with a dryer cord
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Regardless of brand or manufacturer, and as with standalone electric dryers, the power cord (pigtail) connection between the wall receptacle and the dryer terminal block for the Energy Star® Certified LG WashTower™ Stacked SMART Laundry Center 4.5 Cu. Ft. Front Load Washer & 7.4 Cu. Ft. Electric Dryer in Graphite Steel, Model # WKE100HVA, IS NOT supplied with the dryer. The type of pigtail and gauge of wire must conform to your local codes, or in their absence, with the latest edition of the National Electrical Code, ANSI/NFPA 70. Depending on your local codes and applicable regulations, you can use a 30-amp, 240-volt, 3-wire or 4-wire, UL-listed power cord with #10 AWG-minimum copper conductor and closed loop or forked terminals with upturned ends. This dryer is supplied with the neutral wire grounded. This white ground wire MUST BE MOVED to the neutral terminal when a 4-wire cord is to be used, or where grounding through the neutral conductor is prohibited. Grounding through the neutral conductor is prohibited for: (1) new branch-circuit installations and (2) areas where local codes prohibit grounding through the neutral conductor, and a 3-wire connection is NOT permitted on new construction after January 1, 1996, so you have to use a 4-wire cord...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDo the doors open epithet direction?
Asked by Mars.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer The doors only open one way.
Answered by MichaelI
Q: QuestionIs the dryer ventless?
Asked by EJOCSO.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer No
Answered by Anonymous
Q: QuestionI have a laundry closet that is 35” deep and 35” wide with a door opening 28” wide will this fit with the hoses and venting
Asked by Pv.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer yes, if you review the specifications you will see the size of the unit.
Answered by aep121
Q: QuestionCan I convert to a 110 volt
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hi there. Thank you for sharing your inquiry with us. We understand your inquiry about the electrical requirements of your WKEX200HBA WashTower™. We are here to provide clarity on the unit's power specifications. We understand your inquiry about converting the unit to a 110 volt power source. The washing machine component of the WKEX200HBA requires a 120V, 10 Amp connection. However, the dryer component is a standard electric dryer and specifically requires a 240V, 30 Amp electrical supply, as indicated in the unit's specifications. This 240V requirement for the electric dryer cannot be converted to a 110V connection, as the dryer is designed to operate solely on a 240V power source. Using an incorrect power supply or converter could damage the unit and is not recommended. Your feedback is important, and we'd like to ensure you have the correct information for your unit's installation. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2 If you have any further questions about the installation process or the unit's features, please contact us on [email protected], and our team will be more than happy to assist you with additional details. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIs it ventless?
Asked by Anonymous.
- A:Answer Hi there. We understand your inquiry about the venting type for the LG WashTower™, Model WKEX200HBA. We appreciate us checking in with us about this important detail. We can confirm for us that the LG WashTower™, Model WKEX200HBA, is not ventless. This unit is a traditional vented electric dryer. The specifications confirm that the Vent Type is Vented and it offers a 3 Way Venting option for installation. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP If you have any further questions about the installation, venting requirements, or any other features of your unit, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes this work with alexa voice controlled wash and dry commands
Asked by Alexa.
- A:Answer Hello there, Alexa. Thank you for sharing your experience with us. We understand that you are asking about the compatibility of the LG WashTower™, model WKEX200HBA, with Alexa for voice-controlled wash and dry commands. We understand your inquiry. That is an excellent question, as the WKEX200HBA is a part of our ThinQ® Smart Technology line, and smart integration is one of its key features. Yes, your LG WashTower™ model WKEX200HBA does support voice control for both the washer and the dryer through its Wi-Fi capabilities, and it is designed to work with Amazon Alexa. By connecting your WashTower™ to the LG ThinQ app and linking it with your Alexa account, you can use simple voice commands to: Start a cycle (Remote Start): For safety, you must first enable the Remote Start option on the physical control panel of the unit. Monitor the status: Ask Alexa for the remaining time on the current wash or dry cycle. This allows for seamless, hands-free management of your laundry, fully utilizing the smart features of your unit. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP If you have any further questions about setting up the Wi-Fi connection, enabling the Remote Start feature, or using voice commands with your LG WashTower™, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan Earth Breeze washer sheets be used?
Asked by Anonymous.
- A:Answer Hello there. Thank you for reaching out to us. We understand your inquiry regarding the use of detergent sheets in the LG WashTower™ (Model # WKEX200HBA). To answer your question, yes, you can use Earth Breeze or similar laundry detergent sheets with this washer. However, it is important to place the sheet directly into the drum with your laundry before starting the cycle. Please do not place the sheets in the sliding detergent dispenser drawer, as that component is designed specifically for liquid or powder additives. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIs this Stackable Washer & Dryer ADA compliant?
Asked by JohnnyC.
- A:Answer The Energy Star® Certified LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower™ with Steam and Built-In Intelligence - White, Model # WKE100HWA, is NOT ADA Compliant...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionIs dept. 30" with considering 4" on the back for vent ?
Asked by Addie.
- A:Answer The Energy Star® Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. Ft. Washer and 7.4 cu. Ft. Electric Dryer, Model # WKE100HWA, has a depth of 30 3/8", and the recommended installation clearance for the back to ensure sufficient clearance for water inlet hoses, drain hose and airflow is a minimum of 4". Be sure to allow for wall, door, or floor moldings that may increase the required clearances...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDo the ship as one unit, or two units for the use of move? thank you!
Asked by Dennis.
- A:Answer It is a solid single unit
Answered by GlynnM
Q: QuestionIs there an option to add more water or a deeper wash level
Asked by Sue.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer The Energy Star® Certified LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower™ with Steam and Built-In Intelligence - Graphite Steel, Model # WKE100HVA, does not have a Deep Fill option that can be activated by pressing the Deep Fill button, which adds additional water to the wash cycle, typically up to 3 gallons, or LG's Water Plus option which is designed to add extra water to the wash cycle, and is activated by pressing the Water Plus button during the wash cycle, and it becomes the default option for the wash cycle. However, it does not function when the washer reaches its maximum water level...^Ivan.
Answered by LG Digital Customer Care
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