“Can you stack the washer and dryer at 90 degrees to each other?”
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Hello there. Thank you for sharing your experience with us regarding your LG WashTower™ model WKGX201HBA. We understand your situation and appreciate you reaching out to share your thoughts. From your feedback, it appears that you may be encountering an issue with your unit’s performance, and we’re here to help you resolve it. One troubleshooting step we recommend is to check the venting system to ensure it is free of obstructions, as proper airflow is key for optimal drying performance—especially given the advanced features of your gas dryer option and the AI Sensor Dry™ technology. Additionally, we suggest verifying that the Wi-Fi connection is stable if you’re utilizing the ThinQ® Smart Technology features. Sometimes, a quick reset of the unit’s network settings can help re-establish a stronger connection, ensuring that all smart features are working as intended. Our team is fully equipped to explore any further potential solutions with you. https://www.lg.com/us/washers-dryers/lg-wkgx201hba-washtower#pdp_specs Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience and look forward to resolving this with you. —Renzo
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