“c LG WM2010cw . Our biggest complaint is there are three shocks attached to the drum. The drum easily went out of balance causing the shocks to detach. We have replaced all the shocks and the boot seal twice. Has this design been corrected?”

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• We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane

  Answered by LG Digital Customer Care 5 years ago

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