“LG Washer was installed yesterday, 4/13/2021. The test cycle was fine, tried a load of towels next. The machine, on a drawer base, shook itself sideways and into the dryer. There was standing water in the washer and the towels were soaked. Why?”

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• We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

  Answered by LG Digital Customer Care 5 years ago

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