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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Questions & Answers

Your price for this item is $949.99
The comparable value price is $1,199.99
Page Showing 61-80 of 299 questions
  • QuestionDo they have to be stacked?

    Asked by Mike.

    • Answer No, they do not have to be stacked. They can be used side by side. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionWhat is the height for the washer and dryer with pedestals (Is it 39+14 1/8 = 53 1/8) ? My cabinets above the washer and dryer hookup are about 53 1/8 to 53 1/2.

    Asked by Leander.

    • Answer I just measured my unit that includes a WDP4W pedestal and a WM4000HWA washer. The top is 52.5 inches from the floor. This might vary slightly depending on how the leveling feet are adjusted.

      Answered by PeterjH

  • QuestionWill Best Buy take old dryer and bring upstairs.?

    Asked by Scott.

    • Answer Typically, yes for a fee. Please contact Best Buy customer service at (888) 237-8289 for information on their haul away policy. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionIs the LG WM3600HWA Washer: compatible to stack with existing LG DLE2516W Dryer on top?

    Asked by Mark.

    • Answer Yes, this washer model WM4000HWAis can be stacked with dryer DLE2516W. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionDoes this machine have the "door propping" feature that helped the previous model dry the gasket and interior to help prevent mold growth?

    Asked by djohnson53.

    • Answer Yes it does

      Answered by PamelaS

  • QuestionWhat is the distance from the bottom of this washer to the bottom of the door opening? What is the distance from the bottom of this washer to the center of the door opening?

    Asked by Tom.

    • Answer Approximately 10 5/8” bottom and 22” to center - door Approximately 14 3/4” bottom and 22” to center - door opening

      Answered by Push

  • QuestionConstantly having problems with main digital motherboard and gasket leaking floods garage

    Asked by Help.

    • Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the motherboard and gasket issues with your WM4000HBA. Your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/J7G564PZ34 Please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWill this model replace my LG washer WM2650HRA with a height of 38 11/16” ?

    Asked by Anonymous.

    • Answer The W x H x D dimensions for your ENERGY STAR Most Efficient 2012 LG 27-inch 3.6 cu. ft. Front Load Washer with 9 Wash Cycles, TrueBalance Anti-Vibration System in Wild Cherry Red, Model # WM2650HRA, are 27" x 38 11/16" x 29 3/4". The W x H x D dimensions for the ENERGY STAR® Most Efficient/ENERGY STAR® Certified LG 4.5 cu. Ft. Ultra Large Capacity Front Load Washer - Black Steel, Model # WM4000HBA, are 27" x 39" x 30 1/4". Like any of our current LG Front Load Washers with a width of 27", it replaces the WM2650HRA. The only measurement that is the same for both washers is the width, but the heights and depths are almost the same, and the washers have different colors (Wild Cherry Red, v Black Steel (B))...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCompatible dryer for this washer

    Asked by Anonymous.

    • Answer Are you interested in a Gas or an Electric dryer? The Energy Star® Certified LG 7.4 cu. Ft. Large Capacity Front Load Electric Dryer - White, Model # DLEX4000W, and the Energy Star® Certified LG 7.4 cu. Ft. Large Capacity Front Load Gas Dryer - White, Model # DLGX4001W, are the matching dryers for the Energy Star® Most Efficient/ Energy Star® Certified LG 4.5 cu. Ft. Ultra Large Capacity Front Load Washer - White, Model # WM4000HWA...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat is the average life span of this washer AND is it WI-FI connectable?

    Asked by Bestbuygreatdeal.

    • Answer The average lifespan for this ENERGY STAR® Most Efficient / ENERGY STAR® Certified LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel, Model # WM4000HBA, and LG Front Load Washers is typically between 10 to 15 years. Most sources indicate that they last around 10-13 years on average, which is slightly longer than many other brands. Proper maintenance and usage can help extend their lifespan. The washer is a Wi-Fi-enabled washer...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes it have a sanitize cycle

    Asked by Patches.

    • Answer Hi there, Patches. Thank you for sharing your inquiry with us. We understand your question regarding the cycles on the LG WM4000HWA washer. We can confirm that this model does feature a Sanitary Cycle. This cycle is specifically designed to use high heat to help sanitize your laundry. LG Washer – Front Load Washing Machine Cycles and Options - https://www.lg.com/us/support/help-library/lg-washer-front-load-washing-machine-cycles-and-options--1337797444134 If you have any further questions about its features or need assistance with selecting the correct cycle, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs this washer and dryer set compatible with WDP4V pedestals?

    Asked by Anonymous.

    • Answer The ENERGY STAR® Most Efficient / ENERGY STAR Certified LG Laundry Pedestal – Graphite Steel, Model # WDP4V is designed for compatibility with LG Front Load Washers and their matching Electric/Gas Dryers that have a width of 27". The LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel, Model # WM4000HBA, and its matching Electric Dryer, Model # DLEX4000B, and Gas Dryer, Model # DLGX4001B, all have a width of 27" so they are compatible with the laundry pedestal. They are also compatible with the 27" LG Laundry Pedestal, Model # WDP6B. Please note that the washer and its matching dryers have a Black Steel finish, indicated by the 'B' in their model numbers while the 'V' in the model number of the pedestal you are inquiring about is for a Graphite Steel finish...^Ivan.

      Answered by LG Digital Customer Care

  • Questionhow do I clean the filter behind the panel door

    Asked by Rock.

    • Answer Hi there, Rock. Thank you for sharing your inquiry with us. We understand your question about cleaning the drain pump filter on your LG Front Load Washer, Model WM4000HWA. Regular cleaning helps maintain the performance of your unit. Here are the basic steps for cleaning the drain pump filter: Ensure the washer is off and grab a shallow pan and a towel. Open the access panel door, which is located on the lower front corner of the unit. Carefully pull out the small residual drain hose, place the hose into your pan, and remove its plug to drain the remaining water. Once drained, put the plug back in the hose and reinsert it. Remove the main pump filter by turning the large cap counter-clockwise. Clean any debris or lost items from the filter and its housing. Reinstall the clean filter by turning it clockwise until it is securely locked, and close the access panel. LG Washer – How to Clean the Drain Pump Filter - https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-drain-pump-filter--20150206838321 For detailed instructions or if you have any trouble accessing the filter, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is the best detergent to use?

    Asked by DonS.

    • Answer The ENERGY STAR® Most Efficient/ ENERGY STAR® Certified LG is specially designed for use with High-Efficiency (HE) detergents only. We do not recommend one specific brand or manufacturer over another so you will have to use your own experience. Most major detergent manufacturers do not exclusively produce HE detergents. Instead, they offer a variety of formulations, including HE detergents, to meet consumer needs...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan you stack this washer on a 27 Inch LG SideKick™ Pedestal Washer and also stack the dryer on TOP of that? The laundry room is pretty small, so I'm trying to go vertical. If possible, how high would the dryer be?

    Asked by SoMuchLasagna.

    • Answer Only if you don't have cabinets above your washer and dryer

      Answered by GLOGAN

  • QuestionWill the washer do a complete cycle in cold wash? And how do I set it to do that?

    Asked by Kathy5485.

    • Answer Each cycle on the ENERGY STAR® Most Efficient/ENERGY STAR® Certified LG 4.5 cu. Ft. Ultra Large Capacity Front Load Washer - Black Steel, Model # WM4000HBA, has default settings that are selected automatically. You cam also customize these settings using the cycle modifier buttons. You can repeatedly press the button for the desired modifier until the indicator light for the desired setting is lit. The LED next to the setting lights up when the setting is selected. To protect your garments, not every wash temperature, spin speed, soil level, or option is available with every cycle. A chime will sound twice and the LED will not light if the desired setting is not allowed for the selected cycle. You can press the Temp. button repeatedly to select the wash and rinse temperature combination for the selected cycle. All rinses for this washer use unheated cold water. Tap Cold, Cold, Warm, Hot or Extra Hot wash temperature settings are available for most wash cycles. You can also press the Cold Wash button to save energy by using cooler water. It will increase the wash and rinse times to maintain wash performance and this option is available for the Normal, Heavy Duty, Bedding, Delicates, Perm. Press, Towels, Speed Wash and Downloaded cycles...^Ivan

      Answered by LG Digital Customer Care

  • QuestionDoes the new washer include new hoses?

    Asked by MM.

    • Answer Yes

      Answered by Arthur

  • QuestionWhy do I need to use a 4 prong cord vs a 3 prong?

    Asked by Jul.

    • Answer Hi, Jul. Thanks for your question about the LG Washer (WM4000HWA) model and the difference between 3- and 4-prong cords. The 4-prong cord is beneficial as it has separate grounding and neutral wires, reducing electrical shock risks and ensuring proper grounding, which is crucial for modern washers and dryers. In contrast, 3-prong cords, common in older homes (built before 1996), have two "hot" wires and a combined neutral/ground wire. Choosing between a 3-prong or 4-prong cord depends on your home’s electrical outlet, not the dryer. This unit is compatible with both, but cords aren't included due to varying home wiring, so select the right one for your outlet. For more product information, visit https://www.lg.com/us/washers-dryers/lg-wm4000hwa-front-load-washer. If you need further assistance, message us on social media @LGUSSupport. We’re here to help. ^Juvy

      Answered by LG Digital Customer Care

  • QuestionCan you add items to the machine after it has started

    Asked by Anonymous.

    • Answer no

      Answered by EvangeliaK

  • QuestionI am interested in a front loader washing machine but do not understand the need to keep the door open when not in use. I understand it is to prevent mold but this takes up my whole laundry room to keep it open! Suggestions?

    Asked by CC.

    • Answer Just keep it opened a crack, not wide open.

      Answered by Anonymous