Questions & Answers
- Model:
- WM4000HWA
- |
- SKU:
- 6419621
Q: QuestionDo you carry the LG washer model #WM4080? If so, am correct that the door is reversible?
Asked by Joe.
- A:Answer Hi there, Joe! Thank you for your inquiry about the LG washer model WM4000HWA. Regarding the WM4080 model, LG's product offerings can vary by region, so it’s best to check the official LG website or contact your local retailer for availability. As for the door functionality, the door on the WM4080 washer cannot be reversed. However, the door on the matching dryer does offer a reversible option, allowing you to adjust it to fit your laundry space. If you have specific needs for your setup, please verify with the retailer for details regarding the dryer model. If you have any further questions or need assistance, please feel free to send us a private message on Social Media @LGUSSupport. Our team is here to help! Thank you for considering LG! —Avril
Answered by LG Digital Customer Care

Q: QuestionWhat is the amount of time for a normal cycle wash? And what is the speed wash time frame?
Asked by RS.
- A:Answer Hi there, thank you for your inquiry about the WM4000HWA washing machine. The normal wash cycle typically lasts around 30 to 40 minutes, depending on the load size and specific settings. For the speed wash option, it is designed for quick cleaning and usually takes about 15 to 20 minutes, making it perfect for lightly soiled items. If you have any more questions or need further information, please don’t hesitate to send us a private message on Social Media @LGUSSupport. We’re here to assist you! —Avril
Answered by LG Digital Customer Care

Q: QuestionIs this machine suitable for septics?
Asked by JohnS.
- A:Answer Yes, and has a compartment where you can access the discharge to clean any hair/debri>
Answered by DianeK
Q: QuestionIs there a kit to stack the washer and drier?
Asked by Anonymous.
- A:Answer Thank you for reaching us regarding LG Washer. Yes, there is a stacking kit available for the LG WM4000HWA washer. You can use the LG KSTK1 or KSTK4 stacking kits, which are specifically designed to safely stack LG 27" wide front load dryers on top of their matching washer models. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM4000HWA.ABWEUUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionDoes this machine make that modly musty smell like the older models had problems with ?
Asked by holly.
- A:Answer Just bought one 2 weeks ago and works perfectly well. Not a problem at all.
Answered by DavidKevorkian
Q: QuestionCan I use the steam function for dry clean clothes?
Asked by Isla.
- A:Answer Thank you for your interest in the LG 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence (WM4000HBA) model. Yes, the steam function in the LG WM4000HBA washer is primarily designed for laundry wash cycles and is intended to penetrate fabrics to eliminate dirt, odors, and wrinkles. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEVUS. ^Cris
Answered by LG Digital Customer Care

Q: QuestionCan I stack the compatible LG washer pedestal then stack on top same compatible LG washer and finally stack on top the compatible LG dryer?
Asked by Naty1fl.
- A:Answer It may be too high for some people
Answered by Happycustomeruser516867
Q: QuestionDo I have to stack it or can it work side by side
Asked by Netta.
- A:Answer You don't have to stack them. It can work side by side without issues.
Answered by Hirschberg
Q: QuestionHello Will you deliver it and bring it to my basement? I do not need it installed
Asked by Delivery.
- A:Answer Yes they will!
Answered by RachelB
Q: QuestionThe washer I had delivered to my house looks different-missing labels/type of features compared to the pictures of what's shown on your website. Did I get the wrong washer? Why does it look different?
Asked by M.
- A:Answer Hi there, thank you for reaching out regarding your LG WM4000HWA washer! It's understandable to have concerns about differences in appearance. Sometimes, product images on our website may not fully represent every version or variation of a model, as features or designs can vary based on the production batch. However, if the model number matches, you received the correct washer. For product clarification, we recommend contacting Home Depot Customer Service at 1 (800) 466-3337. If you have any further questions or need assistance, please feel free to send us a private message on Social Media @LGUSSupport. We appreciate your patience! —Avril
Answered by LG Digital Customer Care

Q: QuestionI have exactly 38 and 15/16ths" under-counter height from floor to under counter. Can the feet be adjusted to slightly lower to about 38.75" or lower?
Asked by Mark.
- A:Answer The listed height of 39" for the ENERGY STAR® Certified LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer and Gas Dryer with TurboSteam™ and Built-In Intelligence, Model # DLEX400B and Model # DLGX4001 is with the leveling legs set at their lowest setting so it cannot be lowered further...^Ivan
Answered by LG Digital Customer Care

Q: QuestionIs this available in black, preferably a matte finish but steel would be acceptable as well if matte isn’t available . ALSO is there a dryer with all features to match as well?? Thank you so much Curly
Asked by Curly.
- A:Answer Hi there! Thank you for sharing your interest in our products. We understand your inquiry regarding the color options for your LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. This specific model is also available in our sleek Black Steel finish, which provides a premium look to match your preference. We also offer a matching smart dryer designed with the same advanced features and dimensions to ensure a perfect stackable pair for your laundry suite. https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/J7G564PZ86 For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWhat are the compatible pedestals for this washer and dryer?
Asked by Spud.
- A:Answer Hi there. We understand your inquiry regarding compatible pedestals for your LG 4.5 Cu. Ft. Smart Front Load Washer. This model is compatible with the 27-inch LG Laundry Pedestals (model WDP4W). https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/J7G564PZ86 For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Answered by LG Digital Customer Care
Q: QuestionBottom left drawer supposedly has a filter. All I see is this. Is this the filter??
Asked by Anonymous.
- A:Answer Yes, very easy to access to remove coins and whatever your kids leave in their pockets. My old washer you had to remove two major panels and always and issue with water getting on the wood floors. The New LG has a easy draintune
Answered by DanM
Q: Questiondoes this washer have wi-fi
Asked by cindi.
- A:Answer Yes. It connects easily via the LG ThinQ app.
Answered by emc2
Q: QuestionCan we buy the storage pedestals for these at the same time?
Asked by Jeff.
- A:Answer We bought ours at the same time and everything was delivered together. I guess it would depend on whether they're in stock at your local BB.
Answered by RobertZ
Q: QuestionHow long is the power cord? Is a longer cord available for purchase if needed?
Asked by Rona.
- A:Answer Hi, Rona! The power cord is about 1.5m, and we do not have additional longer cords available at this time. ^Ian
Answered by LG Digital Customer Care

Q: Questiondoes the wm4000hwa have a light in the drum?
Asked by bill.
- A:Answer Hello there. We understand your inquiry regarding the features of your LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. The WM4000HWA model does not include an internal drum light. https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/J7G564PZ86 For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWe plan on stacking the model 4080 or similar. We will install inside custom cabinets for that built-in look. What are the minimum clearances (gap between w/d and cabinetry) needed on each side and on top? Thanks!
Asked by John.
- A:Answer Hello, John! Check out our specification page, as it has details on clearances: https://www.lg.com/us/support/products/documents/Measure%20First%20Mega%20Capacity%20Washer%20Installation%20Guide.pdf. ~Rita
Answered by LG Digital Customer Care

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