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Hi there, Jen! We appreciate you checking in about using powdered detergent with the LG Washer (WT8205CL). Yes, you can use powdered detergent with this washer, and it does need to be an HE (High‑Efficiency) formula to ensure proper performance. For best results, remove the liquid detergent cup from the dispenser drawer and add the powder directly into the main wash compartment, or place it directly into the tub to help prevent clumping during the wash. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-4-8-cu-ft-high-efficiency-smart-top-load-washer-with-easyunload-platinum-black/JJ8VPZHWGC. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. - Avril
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