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Hello there, Ruth. Thank you for sharing your experience with us. We understand that the Hulu app performance on your 43UA7000PUB didn't meet your expectations. To answer your inquiry, app delays or hanging screens are often related to network connection stability or a need for a software update on the TV or the app itself. Your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-43-class-ua7000-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZW5KG If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
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