Questions & Answers
- Model:
- 43UA7000PUB
- |
- SKU:
- 6642265
Q: Questionwhat screw size is needed for a wall mount? does the TV come with those screws too?
Asked by Jordan.
- A:Answer The TV comes with screws to add the bottom feet. If a wall mount or pedestal mount is preferred, the screws will come with whatever you purchase for that. Where to add these are easy to see on the back of the television.
Answered by KarylM
Q: QuestionWill it show an MP4 or AVI movie file on a flash drive?
Asked by Jerry.
- A:Answer Hello there, Jerry. Thank you for sharing your experience with us. We understand your inquiry regarding media playback on the 43UA7000PUB TV. Yes, this model features a USB 2.0 input and generally supports the playback of movie files such as MP4 and AVI from a flash drive using the TV's built-in media player. https://www.bestbuy.com/product/lg-43-class-ua7000-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZW5KG If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionI just purchased an lg ua7000 tv and there is no remote included. How do i get one?
Asked by Frustrated.
- A:Answer Hi there. Thank you for reaching out to us regarding your LG UHD TV, Model # 43UA7000PUB. We understand your inquiry regarding the missing remote control. Please be advised that this model includes a Standard Remote in the box. Since yours is missing, we would like to assist you in arranging for a replacement to be sent to you. https://www.bestbuy.com/product/lg-43-class-ua7000-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZW5KG Please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan the AI function be turned off
Asked by Anonymous.
- A:Answer Consumer Reports had this on how to turn off the AI feature for different TV makers. Hope this website helps: https://www.consumerreports.org/electronics/privacy/how-to-turn-off-smart-tv-snooping-features-a4840102036/?msockid=25806197fe4d60e63e4c7717ff41615f If you can't get the page to work search under Can the AI feature on LG be turned off
Answered by NoToSnooping
Q: QuestionWhy does it take Hulu so long to launch? Sometimes it just hangs there with the word Hulu in the middle of the screen. I then shut it off, wait a couple of minutes and try again.
Asked by Ruth.
- A:Answer Hello there, Ruth. Thank you for sharing your experience with us. We understand that the Hulu app performance on your 43UA7000PUB didn't meet your expectations. To answer your inquiry, app delays or hanging screens are often related to network connection stability or a need for a software update on the TV or the app itself. Your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-43-class-ua7000-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZW5KG If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: Questionwhat apps are on this tv? Does it have Starz?
Asked by skar.
- A:Answer Hi there, Skar. We understand your inquiry about the available applications, including Starz, on the LG 4K UHD TV, model 43UA7000PUB. This smart TV uses the webOS 25 operating system, which provides access to a wide variety of streaming services and applications. The television's content partners include major apps like Netflix, Max, Disney+, YouTube, Prime Video, ESPN, Apple TV, and Sling TV. While Starz is not listed explicitly in the general specifications, it is a very popular streaming service and is typically available for download from the LG Content Store on the TV. You can search the Content Store directly once the TV is connected to the internet to confirm its availability. https://www.bestbuy.com/product/lg-43-class-ua7000-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZW5KG If you have any further questions about downloading or using applications on the TV, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes the audio to the speakers/Bluetooth feature dolby or any other sound enhancement?
Asked by Icewalker.
- A:Answer The AI Sound for the LG 43” Class UA7000 Series LED AI 4K UHD Smart webOS TV (2025), Model # 43UA7000PUB, based on artificial intelligence, analyzes the characteristics of content in real time to provide optimal sound effects and a clear voice, and realizes realistic 3D sound with the latest sound technology. This setting only applies to the TV's internal speakers or LG Soundbars that support the TV Sound Mode Share. When this feature is set to On, Sound Mode is changed to AI Sound...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes the screen go black when turned off. No backlight. It is for a bedroom. I know it has a sleep timer, but I need to know the off screen.
Asked by SuzyQ.
- A:Answer When turned off, the screen is black.
Answered by KarylM
Q: QuestionCan this tv sit on a bureau?
Asked by sues.
- A:Answer Yes, but depends on size of bureau
Answered by Ronni
Q: Questioncan tv be in room were temperature is below 32 degrees
Asked by Anonymous.
- A:Answer Hello there. Thank you for reaching out to us with your inquiry about the 43UA7000PUB UHD TV. We understand your inquiry about the operating temperature of your unit. For optimal performance and longevity, we recommend operating your 43UA7000PUB TV in an environment where the temperature remains between 32°F and 104°F (0°C to 40°C). Storing or operating the TV in temperatures below 32°F (0°C) is not recommended as it can affect the screen's performance and potentially damage internal components. https://www.bestbuy.com/product/lg-43-class-ua7000-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZW5KG If you have any further questions about the proper placement or care of your television, we'd be happy to assist you further. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan it connect to Sony blu-tooth headphones?
Asked by JMCSac.
- A:Answer Hello there. Thank you for reaching out to us with your inquiry about the 43UA7000PUB UHD TV. We understand your inquiry about connecting Sony Bluetooth headphones to your unit. Yes, your 43UA7000PUB TV has built-in Bluetooth support (v 5.0) which allows it to connect to compatible external Bluetooth devices like headphones. You can pair your Sony Bluetooth headphones with the TV through the Sound Output settings menu to enjoy wireless audio. If you have any further questions or need assistance with the pairing process, we'd be happy to assist you further. https://www.bestbuy.com/product/lg-43-class-ua7000-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZW5KG Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionI use a cable box-xfinity. Will I be able to continue to use my xfinity remote to view channels?
Asked by Tippy.
- A:Answer Hi there, Tippy. Thank you for sharing your experience with us. We understand your inquiry about controlling your 43UA7000PUB TV with your existing Xfinity cable box remote. Yes, you should be able to continue using your Xfinity remote to change channels and control your cable box when it is connected to the 43UA7000PUB TV via one of the HDMI Inputs. Most major cable providers, including Xfinity, provide instructions or universal codes that allow their remotes to be programmed to control basic functions like power and volume on new televisions. https://www.bestbuy.com/product/lg-43-class-ua7000-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZW5KG If you have any further questions about connecting or setting up your cable box with the TV, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: Questiondoes it have automatic shutoff
Asked by KG.
- A:Answer No, it doesn’t have automatic shutoff but it goes into standby mode when not in use.
Answered by user865974
Q: Questioncan you enlarge closed caption on this tv
Asked by jayee.
- A:Answer Hello there, Jayee. Thank you for reaching out to us with your inquiry. We understand you are asking about the ability to enlarge the closed captions on your LG 43UA7000PUB TV. We recognize the importance of having customizable accessibility features for a comfortable viewing experience. Yes, your TV allows you to change the size of the closed captions. This is a common feature within the accessibility settings on webOS TVs. To do this, we recommend trying the following general steps: Press the Settings button on your remote. Go to All Settings (usually represented by an icon of a gear). Select Accessibility. Look for the Closed Caption or Caption option. Within the Closed Caption menu, there should be an option to adjust the Text Size or Font Size, allowing you to make the captions larger. If you have any difficulty navigating the menus or if the closed captions are not appearing after adjusting the settings, we'd be happy to provide more detailed, step-by-step assistance. https://www.bestbuy.com/product/lg-43-class-ua7000-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZW5KG Please send us a private message on Social Media @LGUSSupport, and we will work with you to ensure the closed captions are set to the size that best meets your needs. —Renzo
Answered by LG Digital Customer Care
Q: QuestionHello. Could the "pre-installed" apps be uninstalled, or this particular model accesses "Streaming apps"? I want to be able to install only apps I want to use instead of shuffling through a lot of them (as on a VIZIO tv) 2 find ones I want. Tks
Asked by Fairness.
- A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the app management on the 43UA7000PUB. This model runs on webOS 25 and does access a wide variety of streaming apps. While certain pre-loaded core apps cannot be fully removed from the system, you can fully customize your Home Screen. You can rearrange the app order and delete shortcuts for apps you do not use, ensuring only your preferred apps appear for easy access. https://www.bestbuy.com/product/lg-43-class-ua7000-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZW5KG If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionHow many watts does this TV use?
Asked by ThatGuy.
- A:Answer The LG 43” Class UA7000 Series LED AI 4K UHD Smart webOS TV (2025), Model # 43UA7000PUB, has a Power Consumption of 88 W...^Ivan.
Answered by LG Digital Customer Care
Q: Questioncan i use is computer monitor
Asked by Anonymous.
- A:Answer Hello there. Thank you for reaching out to us. We understand your inquiry regarding using the 43UA7000PUB as a computer monitor. Yes, you can definitely use this TV as a computer monitor. It is equipped with 3 HDMI inputs, allowing you to easily connect your computer or laptop directly to the screen for a larger display. https://www.bestbuy.com/product/lg-43-class-ua7000-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZW5KG If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIs it possible to loop a video from a usb stick on this tv?
Asked by Hello.
- A:Answer The Media Player for the 43” Class UA7000 Series LED AI 4K UHD Smart webOS TV (2025), Model # 43UA7000PUB, does not have looping function that you can select to loop videos from a connected USB stick...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes this tv work with spectrump app
Asked by Anonymous.
- A:Answer The Spectrum TV app is compatible with the webOS 25 TV Platform that the LG 43” Class UA7000 Series LED AI 4K UHD Smart webOS TV (2025), Model # 43UA7000PUB runs on, so the app can be downloaded and installed on the TV through the LG Content Store (App Store) feature found on the TV's home screen...^Ivan.
Answered by LG Digital Customer Care
Q: Questionis tv compatible with spectrum boxes
Asked by Thom.
- A:Answer Hello there, Thom. Thank you for reaching out with your inquiry regarding the 43UA7000PUB TV. We understand your question about its compatibility with Spectrum boxes. The LG 43 Class UA7000 Series LED AI 4K UHD Smart webOS TV, model 43UA7000PUB, is designed to connect easily with external cable and set-top boxes, including those from Spectrum, using an HDMI cable. The TV has three HDMI inputs, which allow you to connect your Spectrum box and access your cable channels by selecting the corresponding HDMI input source on your TV. Basic Troubleshooting Step: To connect your Spectrum box to your TV, simply plug one end of an HDMI cable into the HDMI output port on your Spectrum box and the other end into any of the three HDMI input ports on the back of your LG 43UA7000PUB TV. Once connected, turn on both devices and use your LG TV remote's Input/Source button to select the correct HDMI port (e.g., HDMI 1, HDMI 2, or HDMI 3). https://www.bestbuy.com/product/lg-43-class-ua7000-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZW5KG If you have any further questions about the setup process, or if you encounter any difficulties once connected, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
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