WHY DO THEY STOP SOFTWARE UPDATES AT 5 YEARS? null

Hello there, Fugo. Thank you for sharing your experience with us. We understand your inquiry regarding software updates for your 43UA7700PUB TV. LG provides software and security updates for its webOS TV platforms. The security update period for the product is 5 years from the webOS platform launch date. This policy aims to ensure that customers receive ongoing support and security enhancements for a reasonable period after their TV's release. https://www.bestbuy.com/site/lg-43-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/6621803.p?skuId=6621803 Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

“WHY DO THEY STOP SOFTWARE UPDATES AT 5 YEARS?”

Asked by FUGO 10 months ago

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LG - 43” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025)-Front_Standard

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Hello there, Fugo. Thank you for sharing your experience with us. We understand your inquiry regarding software updates for your 43UA7700PUB TV. LG provides software and security updates for its webOS TV platforms. The security update period for the product is 5 years from the webOS platform launch date. This policy aims to ensure that customers receive ongoing support and security enhancements for a reasonable period after their TV's release. https://www.bestbuy.com/site/lg-43-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/6621803.p?skuId=6621803 Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
Answered by LG Digital Customer Care 10 months ago
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