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Sounds like a bum unit. Took mine out of the box and plugged into the wall, set up to the internet and was ready to roll in less than fifteen minutes!
Sorry, there was a problem. Please try again later.Please reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
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