“Why does this TV give me inaccurate speed test readings? I have other devices in my home that give accurate readings even when moved further away from my main WiFi gateway than where my TV is placed. I can't watch anything on it at all.”
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Hello there. Thank you for sharing your experience with us. We understand that the 43UR9000PUA didn't meet your expectations regarding speed test accuracy. Your feedback is important, and we'd like to assist you further. To address the issue of inaccurate speed test readings, please ensure that your TV's firmware is up to date. Sometimes, updating the firmware can resolve connectivity issues and improve performance. You can find instructions on how to update your TV's firmware in the user manual or on our official website. Additionally, we recommend checking the placement of your TV in relation to your WiFi gateway. Ensure there are no physical obstructions or interference that could affect the signal strength. Moving the TV closer to the WiFi router or using a WiFi extender might also help improve connectivity. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore further solutions tailored to your situation. We appreciate your patience as we work to resolve this issue for you. —Renzo
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