“Did anyone else have missing parts? Mine didn’t come with screws for the included leg stands.”

1-4 of 4 Answers

• Hi, Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you.^Vanessa

  Answered by LG Digital Customer Care 3 years ago

  • 

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Yes! I had the same exact problem. We’re you able to get yours via the Facebook instructions?

  Answered by Coral 2 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Everything was in mine.

  Answered by DawnA 3 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Thanks for the info, Vanessa. I had reached out to both LG support via they’re main website and Best Buy by chat & phone to try to resolve this, but so far no one has been able to get me replacement parts. Very frustrating not being able to use the new TV because it’s missing such an essential part. I wish that LG would have put them in the screw holes like other electronic manufacture do.

  Answered by Anonymous 3 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.