“How do I find a serial number on my tv? The instructions say to hit the mute button three times. My remote does not have remote button, To Mute you hold down the volume down button down.”
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Go to settings, general, about my TV.
Sorry, there was a problem. Please try again later.Hello there. Thank you for reaching out to us with your inquiry about the OLED48B5PUA TV. We understand your inquiry about locating the serial number, and we recognize the confusion regarding the process when your remote does not have a dedicated Mute button. We want to ensure you have the correct information for your OLED48B5PUA. Here are the two most reliable methods to find the serial number that do not require the specific three-press Mute function: On the TV Label: The model and serial number are clearly printed on a label affixed to the back of your OLED48B5PUA TV. This label is typically found on the lower right or lower left side of the back panel. Through the Settings Menu: You can easily navigate the on-screen menu to find the product information: Press the Settings button (Gear icon) on your remote. Navigate to General. Select System. Select About This TV. The model and serial number will be listed on this screen. How To Find My LG Model and Serial Number - https://www.lg.com/us/support/help-library/how-to-find-my-lg-model-and-serial-number--20152254906058 If you have any further questions about its features or require any other assistance with your OLED48B5PUA, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
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