“Is the original factory warranty valid on an "open box" item?”
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Open Box items do not always come with the full original manufacturer's warranty, but in most cases, they do come with a product warranty which may be shorter warranty of 90 days. The warranty status depends on several factors. Best Buy‘s open box warranty system operates on multiple levels. If the item was opened and returned unused, the warranty is typically intact. Items that are categorized as "Excellent-Certified" that have undergone rigorous testing by Geek Squad technicians and include all original accessories may carry the full manufacturer's warranty, and those categorized as "Excellent condition" may carry the full manufacturer's warranty but may be missing minor accessories. Best Buy categorizes open box items based on their condition, which affects their appearance, packaging, and included accessories. They are categorized as Open-Box Excellent – Certified, Open-Box Excellent, Open-Box Satisfactory, and Open-Box Fair. While Best Buy states that open-box items typically come with a full manufacturer's warranty, always clarify warranty details with the Best Buy staff or their Customer Support before purchasing. Best Buy also offers a Geek Squad Certified Open Box warranty for additional coverage, which can be purchased separately...^Ivan.
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