Questions & Answers
- Model:
- OLED48C5PUA
- |
- SKU:
- 6621817
Q: QuestionHow do you get the option game optimizer to open under settings? It is not lit up for us to click on it.
Asked by Packy.
- A:Answer It should just pop up when press the settings button when you have a connected console or Pc if its not check the updates on the tv its self. If that dont work out do a hard reset on the tv.
Answered by Truthfully94
Q: QuestionWill a Sonos soundbar fit with the TV on a stand? Does the stand adjust for height?
Asked by Charlie.
- A:Answer The stand does not adjust for height.
Answered by Bestbuyfan
Q: QuestionCan you put a crosshair on screen like a red dot of xbox gameing. Like monitors have
Asked by Anonymous.
- A:Answer Hi there. Thank you for reaching out to us. We understand your inquiry regarding the gaming features of the OLED48C5PUA. Yes, this TV features the Game Optimizer dashboard, which typically allows you to enable a crosshair overlay on the screen to enhance your gaming experience, similar to gaming monitors. https://www.bestbuy.com/product/lg-48-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKRW If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: Questionwhat camera do you recommend for zoom calls on TV?
Asked by Anonymous.
- A:Answer Hi there. Thank you for reaching out to us with your question. We understand your inquiry regarding a camera recommendation for your OLED48C5PUA. According to the specifications, your TV is "USB Camera Compatible," which allows you to connect a camera for video calls. For the best experience, we recommend using the LG Smart Cam designed for our TVs, or a standard USB webcam, to utilize the Home Office and Zoom features. https://www.bestbuy.com/product/lg-48-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKRW If you have any further questions about its features or compatible accessories, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: Questionmanual?
Asked by Anonymous.
- A:Answer Hello there. Thank you for reaching out to us. We understand your inquiry regarding the Owner's Manual for your OLED48C5PUA. You can find the full documentation and downloadable manual for your unit at the following link: https://www.lg.com/us/support/product/lg-OLED48C5PUA.AUS. If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan this tv work with my desktop gaming pc through HDMI?
Asked by Greg.
- A:Answer Hi there, Greg. We understand your inquiry about connecting your desktop gaming PC to the LG OLED TV, model OLED48C5PUA, via HDMI. Yes, this TV is fully compatible with a desktop gaming PC through its HDMI inputs. The TV features four HDMI inputs that support the latest standards, including 4K at 120Hz, VRR (Variable Refresh Rate), and ALLM (Auto Low Latency Mode), which are excellent for PC gaming. Simply connect your gaming PC's graphics card to one of the TV's HDMI ports. https://www.bestbuy.com/product/lg-48-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKRW If you have any further questions about optimizing your PC's display settings on the TV or utilizing its gaming features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes this TV have a camera?
Asked by Tetelestai.
- A:Answer The LG 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED48C5PUA, does not have a built-in camera. You can connect USB cameras like the Amcrest : AWC496, AWC195-B Logitech : BRIO, C920, C920c, C920e, C920s, C920x, C922 Pro, C922x, C925e, C930c, C930e, or the LG Smart Cam which have been tested for compatibility with our TVs to the USB input port and use them immediately by selecting Open Camera. You can also use the camera of a smart device connected with LG ThinQ on the device...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan the TV screen for this model swivel on its stand?
Asked by Eddie.
- A:Answer Hi there, Eddie. Thank you for reaching out to us with your question about the OLED48C5PUA model. We understand your inquiry regarding the TV stand's movement. The stand that is included with the OLED48C5PUA is a fixed pedestal design and does not feature a swivel function. This unit is intended to be positioned in a stationary manner on the surface where it is placed. We are here to provide assistance and clarify any other feature or specification questions you might have about your unit. https://www.bestbuy.com/product/lg-48-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKRW Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes tv have free view
Asked by Albi.
- A:Answer Hello there, Albi. Thank you for reaching out to us. We understand your inquiry regarding free viewing options on the LG OLED evo C5 4K Smart TV (Model # OLED48C5PUA). To answer your question, this TV features LG Channels, which provides access to a wide variety of free internet-based channels. Additionally, it includes a built-in ATSC 1.0 Tuner, allowing you to receive free local over-the-air broadcasts by connecting an external antenna. https://www.bestbuy.com/product/lg-48-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKRW If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWhere is the 4th HDMI port located? I only see 3 in the photo of the back of the TV.
Asked by MaryLou.
- A:Answer Hi there, MaryLou. Thank you for sharing your experience with us. We understand your inquiry about the location of the fourth HDMI port on your LG OLED48C5PUA TV. This model does indeed feature four HDMI ports. While some may be visible in a main cluster, the fourth port is often located on the side or bottom edge for easier access once the TV is in place. We understand your inquiry, and we'd like to assist you further. https://www.bestbuy.com/product/lg-48-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKRW If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: Questionwhat are the dimensions of the stand base?
Asked by FastyZoomy.
- A:Answer The stand base for the LG 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) Model # OLED48C5PUA, has a width of 470 mm (18.5), and a depth of 230 mm (9.055")...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes this tv have the Spectrum tv app?
Asked by Meli.
This question was asked about the related product: LG - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer The Spectrum TV app is compatible with the webOS 25 TV Platform that the LG 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED48C5PUA runs on, and it can be downloaded and installed on the TV through the LG Content Store (App Store) feature on the TV...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan you change out the current stand to one with legs
Asked by Champ.
This question was asked about the related product: LG - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer You cannot change out the included stand base for the LG 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED48C5PUA, for stand legs. LG does not make compatible stand legs for the TV, nor does it have slots on the TV that will accommodate stand legs...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan this tv be hooked up to a surround sound system ?
Asked by Anonymous.
- A:Answer Definitely. C5 supports Dolby Atmos.
Answered by JeffC
Q: QuestionDoes Best Buy deliver and install for free or is there an extra charge
Asked by joeseph.
- A:Answer They will deliver, however, there is a charge for delivery and installation.
Answered by CarolynM
Q: Questiondoes this tv support auracast broadcast ?
Asked by Louis.
- A:Answer Hello there, Louis. We understand your inquiry about your LG OLED48C5PUA 48″ Class C5 Series OLED evo AI 4K UHD Smart webOS TV and Auracast broadcast support. While this model is equipped with Bluetooth 5.3 hardware, it does not currently support the new Auracast broadcast protocol out of the box. As a helpful troubleshooting step, we recommend ensuring your TV firmware is fully up to date—sometimes new wireless features are rolled out via software updates. To do this, go to Settings > All Settings > Support > Software Update > Check for Updates, and install any available updates before retrying your Bluetooth pairing. https://www.bestbuy.com/site/lg-48-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/6621817.p?skuId=6621817 If you have any questions during the update process or need advice on Bluetooth audio pairing options, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions with you. We appreciate your patience and look forward to helping you get the best experience from your OLED48C5PUA. —Renzo
Answered by LG Digital Customer Care

Q: Questionwhat is the speaker output wattage for the LG 48" OLED C% EVO AI 4K Smart TV - I'm comparing Samsung [LG being my preferred] brand for the comparable size and features. Samsung lists it's speaker output wattage being 40 watts. what say you about the LG
Asked by arpaul04.
- A:Answer In accordance with the Federal Trade Commission (FTC) "Amplifier Rule" (16 CFR Part 432) regarding power wattage claims, LG does not list the wattage for the speakers in the LG - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED48C5PUA...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes the tv have manual buttons in case the remote is lost or damaged?
Asked by ronn.
This question was asked about the related product: LG - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer Hello there, Ronn. Thank you for sharing your experience with us. We understand your inquiry regarding the manual control options for your LG C5 Series 4K OLED TV, model OLED48C5PUA. We are happy to confirm that this television is equipped with a physical power button designed for use in the event that your Magic Remote is temporarily unavailable. This button is typically located at the bottom center of the TV frame, near the standby light or the LG logo. By using a simple press, you can power the unit on, and by pressing and holding the button, you can access a basic on-screen menu to perform essential functions such as changing the input, adjusting the volume, or powering the unit off. Additionally, as your model is equipped with advanced connectivity features, we recommend downloading the LG ThinQ app on your smartphone. This application acts as a fully functional remote control over your home Wi-Fi network, allowing you to navigate the webOS 25 interface and access all your favorite apps with ease. We want to ensure you have multiple ways to enjoy your viewing experience without interruption. https://www.bestbuy.com/product/lg-48-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKRW Your feedback is important, and we'd like to assist you further. If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionHow do I mute the volume?
Asked by Nana62.
- A:Answer Hi there, Nana. Thank you for sharing your experience with us. We understand that you are asking for the steps to quickly mute the volume on your LG OLED TV, model OLED48C5PUA, when you need silence. We understand your inquiry. Muting the volume on your LG OLED48C5PUA is a very simple process that can be done instantly using the included Magic Remote Control (MR25). To mute the volume on your TV, simply follow this basic step: Press the Volume Down button ( ↓ ↓ ) twice quickly on your Magic Remote. The volume controls are typically located on the side of the remote, and pressing the volume down button two times in quick succession will instantly mute the sound. Alternatively, you can also use the TV's intelligent voice recognition feature. If Hands-free Voice Control is enabled, you can say, "Hi LG, mute the volume" to instantly silence the sound. https://www.bestbuy.com/product/lg-48-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKRW If you have any further questions about the remote control features, settings, or any other aspects of your LG OLED48C5PUA TV, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
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. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg;maxHeight=54;maxWidth=54;format=webp)



































