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in the back of the machine
Sorry, there was a problem. Please try again later.Hello there, Stell. Thank you for sharing your experience with us. We understand your situation regarding the water connections on your WM6998HBA unit. Based on our official LG installation guidelines, the hot and cold water connections are typically found on the rear panel of the unit. You will notice two separate inlets—one designated for hot water and the other for cold water. A helpful troubleshooting step is to verify that your water hoses are securely attached to the correct inlets and that both supply valves are open before starting a cycle. https://www.lg.com/us/washers-dryers/lg-wm6998hba#pdp_specs Please send us a private message on Social Media @LGUSSupport so our team can provide you with further installation details and any additional support you may require. We appreciate your patience and are here to ensure you have a smooth installation experience. —Renzo
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