Questions & Answers

Q: QuestionIs a power cord included with this appliance?

• A:Answer Yes, a power cord is included with this appliance.

Q: QuestionAre fill hoses included with the washer dryer?

• A:Answer No, fill hoses are not included with the washer dryer.

Q: QuestionDoes this washer dryer combo have a child lock?

• A:Answer Yes, this washer dryer combo has a child lock.

Q: QuestionDoes this combo machine have an automatic detergent dispenser?

• A:Answer Yes, this combo machine has an automatic detergent dispenser.

Q: QuestionDoes this washer dryer combo have a steam function?

• A:Answer Yes, this washer dryer combo has a steam function.

Q: QuestionCan I control this laundry appliance with an app?

• A:Answer Yes, you can control this appliance with an app.

Q: QuestionDoes this combo machine have an automatic detergent dispenser?

• A:Answer Yes, this combo machine has an ezDispense Automatic Dispenser.

Q: QuestionAre hoses included with this washer dryer?

• A:Answer No, fill hoses are not included with this washer dryer.

Q: QuestionIs the drum made of stainless steel?

• A:Answer Yes, the drum is made of stainless steel material.

Q: QuestionDoes this washer dryer combo have a steam function?

• A:Answer Yes, this washer dryer combo has a steam function.

Q: QuestionHow many drying cycles does this machine have?

• A:Answer This machine has eleven drying cycles.

Q: QuestionWhat is the maximum spin speed of this machine?

• A:Answer The maximum spin speed is 1300 revolutions per minute.

Q: QuestionCan I control this laundry machine with an app?

• A:Answer Yes, you can control this laundry machine with an app.

Q: QuestionThere is very little data for this unit. Does the LG have intelligent dry sensing? Will the unit intuitively add time to the drying cycle to ensure materials are dry before finishing? Also, will this unit function if only connected to a cold water supply?

Asked 2 years ago by Jcblue.

• A:Answer The unit does sense the load and makes adjustments to the drying time, which is a thoughtful feature. However, there were a few instances where it underestimated the drying time, leading me to run an additional dry-only cycle to ensure my items were fully dry. One notable point from the manual is that it recommends having both cold and hot water connections. However, during operation, you have the flexibility to instruct the machine to use only cold water if that better suits your preferences or needs.

  Answered 2 years ago by RogerFeinsteinVerified Purchase

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Q: QuestionWhere does the heat go if it does not have a vent. Will it make the room real humid and hot?

Asked 1 year ago by Anonymous.

• A:Answer The heat pump heats the laundry to dry it, while cooling the resulting humid air, causing the water to precipitate out as liquid into a catch basin, which is then pumped out through the washer drain line. So there is no humid air released anywhere.

  Answered 1 year ago by CharlesFVerified Purchase

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Q: QuestionI washed a load of towels, 9 towels to be exact.. the dryer is says 3 HOURS to dry 😳Why is that, to many towels? The "advertising" says less than 2 hours to wash AND dry... Which is one of the reasons I bought it.

Asked 2 years ago by Longdryingtime.

• A:Answer It's crucial to delve into the fine print – the advertised two-hour cycle is designed for a 10lb load. In my experience, it did live up to the two-hour timeframe for a large handful, but when fully loaded, the process extends to around 4 hours. Now, when it comes to towels, it's an entirely different story. Loading the unit with towels resulted in a staggering 7-hour wait for the entire load to dry. While I anticipated a longer duration for bulkier items, I must admit being disappointed by the significant amount of time it took. As a user with this set situated on my upper floor, and with my standard set located in the basement, I've decided to reserve the use of this washer/dryer combo for regular laundry loads. For towels, I'll be relying on my trusty regular washer and gas dryer due to their more efficient drying times.

  Answered 2 years ago by RogerFeinsteinVerified Purchase

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Q: QuestionCan you use the tide pods? Can you set it do just wash or dry or does it have to do both? What about fabric sheets for static control? Is this big enough to wash a king size comforter? Thanks

Asked 2 years ago by jewel.

• A:Answer The unit does come with an automatic dispenser feature, but the cool thing is, you can switch it off either directly on the machine or through the app. If you're into Tide Pods, you can go that route, though it might not be as stellar in performance – totally your call. And, just a heads up, fabric sheets might not do their usual magic here since they usually thrive on hot air, and this machine focuses more on pulling moisture from the air without the heat element. Now, about its capacity, I've tossed in a king-size comforter, and it can handle it. But, brace yourself for a patience-testing 7-hour wash and dry session, and even then, you might find a few areas that are not bone-dry. In my experience, it seems like it's optimized for everyday stuff like shirts, socks, and pants. It can tackle towels and larger items if you're okay with investing a considerable amount of time, and there's a chance they might not come out completely dry.

  Answered 2 years ago by RogerFeinsteinVerified Purchase

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Q: QuestionIf I am to purchase 2 of these devices for my laundry room. Are there any additional products that need to be purchased for both machines to work simutaniously?

Asked 2 years ago by Roderick.

• A:Answer Regarding the suggestion by LG to purchase a stacking kit, it's my understanding that there's a top-side lint trap that needs regular cleaning. So the stacking would block access to this lint trap. Would someone from LG please verify this. If so, you should delete the LG response that suggests these units can be stacked. Thank you.

  Answered 2 years ago by Rick

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Q: QuestionIs it possible to pair this with a regular dryer for when you need to do more laundry quicker. We are a family of 4 and always forget to move clothes along and then are playing catchup over the weekend and might need the backup.

Asked 2 years ago by Theo.

• A:Answer You could but that’s one of the reasons we purchased this one. We can start the laundry before bed and wake up to clean, dry clothes in the morning. There is even a feature to help keep the clothes from wrinkling if they stay in too long.

  Answered 2 years ago by AnonymousVerified Purchase

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