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Hello there, Krys! Thank you for sharing your question to us about the LG WashCombo (WM6998HBA). The WM6998HBA heats its own water internally but still connects to both hot and cold water lines; cold water is always required for most wash cycles and internal heating, while hot water helps the unit reach higher temperatures more efficiently during cycles like sanitize or heavy‑duty, with the built‑in heater boosting temperature as needed even if the incoming hot water isn’t very hot. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-5-0-cu-ft-he-smart-mega-capacity-all-in-one-electric-washer-dryer-washcombo-with-steam-and-ventless-inverter-heat-pump-black-steel/JJ8VPZQ98S. If you need further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. - Avril
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