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We apologize for any inconvenience you're experiencing with your new LG 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 in Black Steel. model WM6700HBA . To ensure the TurboWash 360 feature is working optimally, please consider the following troubleshooting steps: - Confirm Water Pressure: Check if the water pressure in your home meets the minimum requirements for the washer. Low water pressure can affect the performance of the TurboWash feature. - Select TurboWash Cycle: Ensure that you're selecting a wash cycle that includes TurboWash. Not all cycles may have TurboWash enabled by default. Refer to the user manual or cycle guide for details on which cycles utilize TurboWash. - Check Water Inlet Filters: Inspect the water inlet filters located on the back of the washer. If they are clogged or blocked, it can restrict water flow and impact the performance of the jets. Clean or remove any debris if necessary. If the issue persists, we recommend reaching out us at @LGUSSUpport on Facebook or Twitter for further assistance. We can provide specific troubleshooting steps based on your model and help resolve any performance concerns you may have. ^Danee
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