Washing machine just delivered, it smells strongly of perfume. Have run it (empty) several times and it still smells like perfume. why is this happening and how do I get rid of this cheap perfume smell? null

Question

photon · Accepted Answer

You can try using the tub clean cycle but note top load LG washers don't require the use of special cleaners.You can put up to one cup of bleach into the detergent recepticle and select the tub clean cycle. Don't  put cloths in the washer during this cycle.
You can use commercial cleaners but you will be required to follow their cleaning insttuctions and note some require you to physically clean the tub that you can reach with your hands if you were removing scale deposits and with all commercial cleaners you will also be required to run a tub clean cycle without the cleaner before washing any cloths to clean out the cleaner residue.The last step is to always leave the lid up to allow the washer to dry fo at least 24 hours.

DonnaGene · Answer

Mine did not smell of anything. Go back to store it may be a returned one.

LG Digital Customer Care · Answer

Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette

Answered by LG Digital Customer Care 3 years ago

“Washing machine just delivered, it smells strongly of perfume. Have run it (empty) several times and it still smells like perfume. why is this happening and how do I get rid of this cheap perfume smell?”

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