“Just purchased this sound bar, having issues using it with Apple TV. I have to manually change settings on my Apple TV to 5.1 or the sound bar only outputs the background music. Will not auto code between different types of sound. Is this a known issue?”
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Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
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