“Has anyone had issues with the subwoofer not connecting? I recently bought the setup and it was working fine. Now all of a sudden, the sub doesn’t want to connect. I’ve tried all the suggested fixes and called LG support, but nothing has resolved this.”
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Had that happen at first too. Just unplug it and plug it back in. It should automatically connect when you have the soundbar on.
Sorry, there was a problem. Please try again later.Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Sorry, there was a problem. Please try again later.Update: I sent my unit to LG Support and it was fixed!
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