“There are two lock/unlock knobs on back of dispenser tray. Are these supposed to be in unlocked position or locked position for operation? when do you use each?”
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locked when in use. Unlocked when not in use or refilling detergent/softener.
Sorry, there was a problem. Please try again later.Hi there. Thank you for reaching out about the LG WT8600CB Top Load Washer. We understand you're wondering about the lock/unlock knobs located on the back of the ezDispense™ dispenser tray, and we’d be happy to guide you. The two lock/unlock knobs are designed to secure the ezDispense™ detergent cartridge in place during normal operation. For everyday use, **these knobs should remain in the locked position to ensure that the detergent and softener are dispensed properly and the cartridge remains firmly in place during cycles. You would use the unlock position only when you need to remove the cartridge—for example, to refill, clean, or replace it. After reinserting the cartridge, it’s important to lock both knobs again to prevent any spillage or operational issues. If you ever encounter a message related to ezDispense or notice irregular detergent dispensing, we recommend checking that both knobs are fully locked and that the cartridge is seated correctly. https://www.lg.com/us/washers-dryers/lg-wt8600cb-top-load-washer#pdp_specs Should you need more assistance, please send us a private message on Social Media @LGUSSupport, and we’ll be more than happy to walk you through it. —Renzo
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