A:AnswerWe hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by private message via Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
A:AnswerPlease seek recommendations/opinions in the LG Community Forum, https://lgcommunity.us.com. The LG Community Forum is a great resource for getting help from other LG customers. ^Daphane
A:AnswerThe bleach dispenser is designed to dispense liquid bleach only. Powdered or liquid color-safe bleach will not dispense properly. Always follow the manufacturer’s recommendations when adding bleach. Never add more than one cup and do not exceed the maximum fill line since this can cause the bleach to be dispensed immediately, resulting in damage to fabrics. Using too much bleach can damage fabrics. Never pour undiluted liquid chlorine bleach directly onto the load or into the tub. Fabric damage can occur. Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach. If you have additional concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
A:AnswerI have the same question - I cannot find any information online. This glass appears to be much thinner, I hope it is strong enough. I also notice that when the washer fills, more sound escapes (it is louder) than my prior glass topload with the sealed lid w/ diamond glass. I'm disappointed in this lid downgrade :( BOOO to LG products (other wise I do prefer LG appliances)
A:AnswerNo lint trap in the sense that a dryer has a lint trap. The washer does have a screen filter at the end of the hoses where they connect to the hot and cold water taps to screen larger particles out of incoming water.
A:AnswerLet us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
