“when using prewash normal do i have to add more detergent when signal goes off. if not then do I just leave it alone till it resumes. if no detergent is needed then why does it stop and alert with signal.”

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• Hi bithart! For assistance regarding this, please write down the error code the washer gives you when it makes this alert and contact us via social media. Make sure to include your model number (WT7400CV) in the correspondence. Our twitter handle is @LGUSSupport and our Facebook handle is @LGUS. ^Chris

  Answered by LG Digital Customer Care 1 year ago

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