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Hello there! Thank you for sharing your experience with us. We understand your inquiry about the LG LSGL5833X’s premium handles. Your feedback is important, and we’d like to assist you further. Our premium handles on the LSGL5833X are made of high-quality stainless steel with a PrintProof™ finish—there isn’t any plastic in their construction. Often, new ranges ship with a thin protective plastic film on the handles to guard against scratches during transport. To confirm you’re feeling the stainless steel itself, please try this troubleshooting step: Troubleshooting Step: Gently peel away any protective film from the handle (there may be pull tabs on the underside or ends). If you see or feel any remaining residue afterward, simply wipe the handles with a soft cloth dampened with warm, soapy water, then dry thoroughly. This will ensure you’re touching the actual stainless steel surface and not the removal film. https://www.bestbuy.com/site/lg-5-8-cu-ft-slide-in-gas-true-convection-smart-range-with-easyclean-air-fry-and-premium-handle-printproof-stainless-steel/6619424.p?skuId=6619424 If your handles still feel like plastic after removing any film, or if there are any other questions about your LSGL5833X, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions with you. We appreciate your patience and look forward to helping you get the most out of your new range. —Renzo
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