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Questions & Answers

Page Showing 101-120 of 183 questions
  • QuestionWhat is Oled Technology and what are the benefits?

    Asked by Alex.

    • Answer While LCD may be the norm, OLED TVs offer better picture quality overall. OLED stands for organic light-emitting diode. Each pixel in an OLED display is made of a material that glows when you jab it with electricity. Each tiny OLED pixel in the screen creates light depending on how much electric current you send it. Lots of current, lots of light. No current, no light. And that's one key to OLED's excellent picture quality. Since OLED can produce a perfect black, emitting no light whatsoever, its contrast ratio is unmatched. OLED is the only technology capable of absolute blacks and extremely bright whites on a per-pixel basis. If you have additional questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP

      Answered by LG Digital Customer Care

  • QuestionCan you hook up your android to watch AmazonPrime, for example, on this TV. And if so, what equipment do you need in order to do that?

    Asked by GrannyTammy.

    • Answer Not sure what device you're seeking to connect, but you don't need to. Just set up the internet connection on the TV. The Prime video app is already pre-loaded and will only require internet connection and your log-in.

      Answered by CaveMahn

  • QuestionCan i connect this with a Google Home device?

    Asked by DiDi.

    • Answer Yes, the 50UM6900PUA is Google Home compatible. A Google Home device is sold separately. ^CP

      Answered by LG Digital Customer Care

  • QuestionCan this tv get screen mirroring/screen sharing from a PC laptop?

    Asked by potato4u.

    • Answer Yes, this TV can effectively function as a monitor from a PC or Mac, in both mirror and extended desktop mode. You just need an HDMI cable to do the hookup. There is no VGA connector so you'll have to use HDMI. If the laptop doesn't have an HDMI port, but does have a DisplayPort or Mini DisplayPort, you can use an appropriate adapter (e.g. DisplayPort-to-HDMI) and then connect the HDMI cable. I've also hooked up an iPad Pro (with USB-C-to-HDMI adapter) and played a 4K video off of it. Do bear in mind that if you choose "mirrored" desktop, the operating system (e.g. Windows, Mac OS) will favor the resolution of the less-capable device, which most likely would be the laptop's built-in display. This means the image on the TV screen may appear grainy because it's not being displayed at the optimum resolution (either 1080p or 2160p). For example, if the best resolution the laptop's built-in display can handle is 1360x768, in mirrored mode the TV will also run at 1360x768. This is not a shortcoming of the TV, but rather a limitation of "mirroring" itself -- the least-capable device will determine the resolution. This is a non-issue when in "extended desktop" mode because the TV can run at its native resolution.

      Answered by msawyer91

  • QuestionCan you add the PureFlex app to this tv?

    Asked by Rod.

    • Answer The Pure Flix app is not a compatible app that is available for download and installation on the LG 50 inch Class 4K Smart UHD TV (49.5'' Diag), Model # 50UM6900PUA...^IFV

      Answered by LG Digital Customer Care

  • QuestionOnline when comparing this with a Samsung it said the LG had ATT TV Watch Now. We cannot find that app on the tv? Could someone point me in the right direction.

    Asked by Anonymous.

    • Answer Must search for and download, it isn't included in starter apps pack.

      Answered by CaveMahn

  • Questioncan you browse the web with this tv

    Asked by Anonymous.

    • Answer Easy to browse the web just go to web browser from the menu & 123 you're on your favorite websites.

      Answered by Cutty973

  • QuestionIs connection to wifi

    Asked by Anonymous.

    • Answer Yes it is. Easy setup. Just a few steps and add your router pass word and you're ready to go. I use mostly Amazon Prime and works great.

      Answered by Tnichols

  • QuestionCan I wirelessly stream Reddit from my desk top ?

    Asked by Willy.

    • Answer Yes, we have used our laptops and phones to connect and stream to TV.

      Answered by John

  • QuestionIs there an LG android app to control the TV with? LG tv plus app does not show this model in the compatibility chart.

    Asked by Schwaby.

    • Answer Yes you can down load it from there Playstore.

      Answered by TellingItLikeItIs

  • QuestionHI I bought this tv from Bestbuy. I was told this TV supports international power/voltage which is 110V to 220V all countries. but I see only 120V printed behind the TV. please provide some help here - image attached. Thanks

    Asked by Dulip.

    • Answer The LG 50 inch Class 4K Smart UHD TV (49.5'' Diag), Model # 50UM6900PUA is not a dual voltage TV. It has a power rating of 120 VAC, 50/60Hz. If you are looking to use it on a 220/240V outlet, you will need an adapter for the plug so it can fit into the socket and a step down converter that will step the 220/240V voltage down to 120 V that the TV is designed for. You will also need to keep in mind that the built-in tuners in the TV (ATSC, NTSC and QAM) are not compatible with the Television Broadcast Systems used abroad...^IFV

      Answered by LG Digital Customer Care

  • QuestionWat does the UHDn THE HDR MEAN ON A SMART TV?

    Asked by Godisluv.

    • Answer We were very contented with Full HD TVs until 4K HDR TVs were released on the market. Also known as UHD or Ultra HD TVs, it offers a resolution four times better compared to regular HD TV. In fact, it has 3,840 x 2,160 pixels which are significantly higher compared to that of a 1080p model. High Dynamic Range 'HDR' stands for High Dynamic Range, and it is the current big thing for 4K TVs and 4K content. The term originates in photography, and refers to a technique to heighten a picture's dynamic range – the contrast between the brightest whites and the darkest blacks

      Answered by FFWD1

  • QuestionWhat is the contrast ratio

    Asked by nisag1.

    • Answer No matter how dark or bright the image is, the Advanced Color Enhancer dynamically adjusts the color and contrast for more vivid, vibrant images. The contrast ratio is not able to be provided at this time. ^CP

      Answered by LG Digital Customer Care

  • QuestionIf I buy the LG magic remote can it be used on this model? I do not see the model number of the remote that comes with this TV.

    Asked by AGC1.

    • Answer The 50UM6900PUA is not compatible with a magic remote. ^CP

      Answered by LG Digital Customer Care

  • QuestionI can’t get the tv to play through my bose wave system through the hdmi arc. I don’t understand why it won’t work through the rca cables

    Asked by Godseeker2011.

    • Answer Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP

      Answered by LG Digital Customer Care

  • QuestionDoes this have the screen that makes it harder to break your tv? You can basically kick it and it won't break?

    Asked by Anonymous.

    • Answer There is no display screen technology that will withstand a kick without damage.

      Answered by Paul

  • QuestionWhat does open box mean?, used, returned, or something else

    Asked by Anonymous.

    • Answer In general, it means the customer opened the box, didn't like it and returned it quickly in the original packaging with everything complete. It may or may not have been used. Since they cannot sell it as new, they still want to sell it. ^CP

      Answered by LG Digital Customer Care

  • QuestionWhat is the weight on this tv

    Asked by Anonymous.

    • Answer The 50UM6900PUA weighs 25.6 Ibs including the stand. ^CP

      Answered by LG Digital Customer Care

  • QuestionCan the legs be moved inward?

    Asked by Anonymous.

    • Answer No. The The legs are only Left or Right. They have small tabs the on each foot that only fit one way.

      Answered by Tnichols

  • QuestionWhen purchasing a TV online from Best Buy, who delivers it? Best Buy / Geek Squad or UPS, etc? Will they set the TV up and power it to ensure that it works before they leave? If I don't purchase a warranty?

    Asked by Justice.

    • Answer Thank you for reaching out. For best assistance with your inquiry, we recommend reaching out to Best Buy directly. Their phone number is 1-888-BEST BUY (1-888-237-8289). ^CP

      Answered by LG Digital Customer Care