“Why does the sound keep going out on CBSN in LG store? Also, sometimes the internet programs cause the tv to keep shutting off. I have tried to connect directly to the router, but that doesn't work. I bought the tv from Best Buy, it's a piece junk!”

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• Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused ^Daphane

  Answered by LG Digital Customer Care 4 years ago

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