“The TV states it’s compatible with SuperSign Control software how do you connect the TV itself to the program? And is there a way to find the IP that belongs to the TV to be able to have it talk back to the software?”
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Hi there. Thank you for your question about connecting the LG 50UR340C9UD Digital Signage TV to the SuperSign Control software. We understand how important it is to ensure a seamless connection for your signage needs. To connect the TV to the SuperSign Control software, follow these steps: Network Connection: Ensure your TV is connected to the same network as the computer running the SuperSign Control software. You can connect the TV via Ethernet or Wi-Fi. Locate the IP Address: To find the IP address of your TV: Press the Settings button on your remote. Navigate to All Settings > Network > Network Status. The TV's IP address will be displayed on this screen. Configure SuperSign Control: Open the SuperSign Control software on your computer. Add the TV by entering the IP address you retrieved. Follow the on-screen prompts to complete the setup. Once the connection is established, you’ll be able to manage and control the TV through the SuperSign Control software. https://www.bestbuy.com/site/lg-50-ur340c-series-led-4k-uhd-digital-signage-tv/6492812.p?skuId=6492812 If you encounter any issues or need further assistance, please send us a private message on Social Media @LGUSSupport. Our team is here to support you. —Renzo
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