“I have (2) questions. 1)we put ours on a stand and it is tilting backwards. Have we done something wrong? 2)Are the recommended sound bars thin enough to fit underneath the television? The current one we have now blocks the remote(it is not an LG)”

Asked by Tony 6 years ago

1-2 of 2 Answers

I had to put a shelf under the stand to rise above the sound bar to access remote infrared.
Answered by Keith 5 years ago
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Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Answered by LG Digital Customer Care 6 years ago
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