“Q: I have this 55" CX series tv and I'm watching Disney Plus via the app built into the tv. I can only get audio using the tv speakers. I cannot get 5.1 surround using my Yamaha receiver/speaker set-up. I'm connected thu the TV app for Disney +”

Asked by gizziepapa 5 years ago

1-3 of 3 Answers

Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
Answered by LG Digital Customer Care 4 years ago
Sorry, there was a problem. Please try again later.
You to enable the right audio output mode on the TV to match your cabling to the receiver.
Answered by scyto 5 years ago
Sorry, there was a problem. Please try again later.
are you using the optical input?
Answered by tdann 5 years ago
Sorry, there was a problem. Please try again later.