“Had a lg c7 and it developed horrible burn in from playing destiny 2 worried about getting another oled,is burn in a concern on the cx”

Asked by Connortot10 5 years ago

1-2 of 2 Answers

I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support via Facebook Messenger (https://www.facebook.com/LGUSA/),and include a photo of the issue for further assistance. ^Jamal
Answered by LG Digital Customer Care 4 years ago
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Burn in can still occur with all OLED tvs. New models have features that help prevent it but it can still happen. Some video games and news network logos are the worst offenders. Vary what you watch, Avoid static images for long periods of time. For peace of mind Geek squad protection covers burn in. I play videos games also but had burn in from the CNN logo on my C7 a few years ago. Tv was replaced with Geek squad protection. Lg warranty will cover parts but not labor if you dont have geek squad protection. Qled tvs are an option if you just dont want to take the chance.
Answered by GJphl 5 years ago
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