“I just bought this TV and am streaming NBC through Directv Now and there is about a 1 inch border around the screen. I checked and the aspect ratio is 16:9. Any idea why the picture isn't filling the screen? On my old LG LED from 2011 it filled the scree.”
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We would be happy to look into this problem getting your picture to fill the whole screen for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Sorry, there was a problem. Please try again later.There is a recommended setting on the TV for that, I had mine set at 16.9 and had the same problem then I switched to the recommended setting and it solved that issue
Sorry, there was a problem. Please try again later.